Get matched with top fridge, freezer or ice maker repair or service pros in Felton, CA

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"My dishwasher is mot working, i paid full price for service. I need refund to buy a new dish washer."

Alpha HVACR and Appliance Inc

Fast, Fair, and Friendly Service Since 1980 - Our mission at Conner's Appliance is your satisfaction. - Our technicians are experts in appliance repair. We constantly keep them up to date on the latest Washers, Dryers, Refrigerators, Ovens, Ranges, and Dishwashers. - Our repair staff are uniformed, background checked, and drive marked vehicles so you can be confident in our Appliance repair Professionals. - Parts and Labor on C.O.D. jobs are guaranteed for 1 year. (In our industry that is unheard of) While we strive to provide service that exceeds your expectations, we are not perfect. Should you have an issue with your service please call or email us. If we get something wrong, it's our goal to make it right. At Conner's Appliance you are a valued customer.

"It was okay, he was a gentlemen. I was happy."

"Beware and weigh your options before hiring this team. Matt and his team did successfully replace my HVAC system, was reasonable and transparent about price, but have significant gaps that prevent a 5-star review. I’ll update the review based on inspection results. 1. Communication issues: I spent a month of calling/texting/emailing to get in touch with Matt to start the project after initial inspection. Then when the project did not pass first inspection, one of Matt’s technicians came to check. I found the guy very defensive and he left without acknowledging my concerns. Then Matt called and yelled at me, accusing me being difficult, wouldn’t allow any time for me to speak up. I felt belittled as a customer, especially because of the next incident. 2. Cleanliness issues: Matt’s team spilled purple chemical to my light-colored carpet. They also did not cover the floor fully so there was yellowish stain.The lead technician didn’t want to address the issue. When he finally agreed he couldn’t remove it. Matt came back twice to remove the purple stain with some unknown solvent with strong odor, but insisted the yellowish was my cat’s pee. It was not. The team walked inside and out of my house with booties halfway off which defeated the purpose. I found myself very uncomfortable with the way they worked, but still agreeably paid the full amount as they completed the task and it’s difficult for everyone during COVID. 3. Respectfulness and Integrity: The lead technician lied to Matt about inspecting our attic. He did not enter the attic. I was working by the entrance the entire time. When I gave feedback to Matt, out of best intentions, he let me know he trusted his guys and did not send anyone to check the ducts in attic. He also petted my dog without asking. Which was a no-no during COVID."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."