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"Great service and good work!"

"They were fast "

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Absolutely fantastic experience with Mario and Lauren! They recently completed a full remodel of my house, and I couldn't be happier with the results. From the initial consultation to the final touches, their professionalism, attention to detail, and craftsmanship were outstanding. The team was communicative, respectful of my home, and truly dedicated to bringing my vision to life. My house has been completely transformed, and I highly recommend them for any remodeling project. Five stars well-deserved!"

"Our place had good bones but didn’t work for our daily life. Every room felt cut off from the next. Ben and Teddy from Top Remodeling sat with us and came up with a better layout without changing the size of the home. They moved the hallway, opened the living area, and added a custom touch in almost every room. They rebuilt the inside from the studs and used solid-core doors and clean finishes. We went with soft white walls, bronze handles, and natural maple cabinets. Now, it all feels open and calm. Every room has a purpose."

"Matt & crew did a fantastic job! They were all very polite & professional. They finished on time, cleaned up. Love our new bathroom! Highly recommend. Before & after photos "

"Excellent, they arrived on time, it was a 3- day job, and they left everything impeccably beautiful. Great job!"

"We paid $32,000 to have the flooring redone, but the workmanship is poor and unacceptable. They also damaged my dish washer. The contractor has stopped responding to our emails and calls and has made it clear they are not willing to correct the defects. If this matter is not resolved promptly, I intend to pursue legal action to recover my damages. In addition, I will file a formal complaint with the Maryland Home Improvement Commission (MHIC)."

"What a fantastic experience. Quality and service definitely 5 stars. Customer for life. If you're looking for a company you can count on, definitely call P.E.P."

"update 10/24/2025 To continue my long winded review, Pictures and a text were sent to Jason and Steve, we have yet to get any response. It was a small job perhaps for them but it took several weeks to complete and I'm left with a mess. I am so thankful to Dan, he was extremely helpful! Please be careful who you hire,I am disappointed with the quality and communication. About a year ago we hired Jason and his team to remodel our shower stall. After the negotiations, we hired them to do the work. I will fast forward to recently. We noticed a water spot in our family room directly under where the shower is located. We called and left several messages ,with no response. To backtrack slightly, we had other issues with cracked or missing areas of grout with no response.( one time someone came out to fix the marble ledge that was chipped and was covered up with grout). We then contacted the company that installed the glass for the shower. Not only did Dan answer immediately, he came out the following day! After inspecting the door,frame,silicone, it was noticed that the weep holes in the shower tub were covered with an unidentifiable material. When it was unplugged, water ran out. I am now left with redoing the caulk around the shower tub and painting the family room ceiling. Dan reached out to Steve and Jason to report his findings via text and pi"