Get matched with top sewer main clearers in Fort Stewart, GA

"Absolutely hard worker, professional, and did amazing job! Would highly recommend."

"I live in the Ft. McAllister community of Richmond Hill, GA, and on Sunday evening, November 23, 2014, all of my toilets stopped flushing and water began backing up in my bathtubs.  In addition, water was spewing from under the base of the toilet in the master bath.  After quickly checking Angie's List reviews for plumbers, I called Mr. Rooter where I left a message with the answering service for someone to call me as soon as possible.  They told me that some would call me back within 10 minutes.  After an hour, no one had called, so I called Mr. Rooter's answering service again.  It was about 10 PM by this time.  In less than 5 minutes Mark called me back and apologized for not calling me back sooner.  He explained that he had missed the text from his answering service and again apologized for calling me sooner.  After explaining to Mark the situation, we agreed that the situation was under control to the point it could wait until the next day for attention.  By that time I had got the water to stop flooding the bathroom and things were much more manageable at that point.  Mark promised to have someone out the next day and stated they would call before heading to Richmond Hill.

The next day I received a call from Mr. Rooter, explaining that a technician would be out by 3:00 PM, maybe sooner. At 1:00 PM I received a call from Taylor Flake, Plumbing Technician, stating that they were on the way.  The plumbers arrived at 1:45 PM.  When I received the knock at my door I was greeted by Terry, who introduced himself and stated that he was there to address my plumbing issues.  Terry was accompanied by Taylor Flake and it became readily apparent that Terry was a trainee and Taylor was training him to become a plumbing technician.  Taylor was very professional and seemed competent in all areas.  On the other hand, Terry, was very unsure of himself and obviously confused about everything going on.  It took them a few minutes to find the drain clean-out outside and, with Taylor's patient instruction, they were able to clean the clog from the main line from my house to the septic tank.  

Terry and Taylor then proceeded inside the house where they addressed the blown wax seal under the master bath toilet.  Taylor, doing his job as a trainer, allowed Terry to take the lead and, while I am ignorant of most things plumbing, it soon became obvious that Terry had no clue what he was doing, and seemed very clumsy in his attempt to address the situation.  I was a bit disturbed by the fact that when Terry pulled up the toilet to replace the seal, he put the toilet right back down in the same spot without making any attempt to clean the accumulated yellowed crud up from under the toilet.  Ultimately, though, Taylor had to completely redo everything Terry had done since Terry had improperly installed the bolts at the base of the toilet, which meant pulling the toilet back up.  This, however, gave me an opportunity to grab a rag and clean the crud up from the toilet footprint before they set it back down.  
Another noteworthy observation is the fact that when both plumbing techs walked into my house, Taylor wore paper booties to prevent tracking dirt and crap inside my house.  Terry, on the other hand, wore nothing over his shoes and tracked black clods of dirt through the house and on the carpet.  I had to vacuum (twice) after they left.  

Prior to leaving Taylor Flake provided a courtesy walk-through and examined all the plumbing inside my house, including the water heater in the attic.  I was very impressed with his professionalism and knowledge.

In summary, I was very satisfied with the plumbing performed by Taylor and Terry of Mr. Rooter Plumbing.  Honestly, I'm not sure if Terry has the aptitude for being a plumber.  He struggled with every task, from cleaning out the drain, to replacing the wax seal in the toilet, to writing the bill.  Fortunately, Taylor took over these tasks and did a good job.  Both plumbing techs were intensely polite and courteous throughout their appointment.  The final bill was $298, which is certainly reasonable, considering Mr. Rooter, as a company, was very prompt about responding to my plumbing needs and effectively addressed my issues.

I must add, though, that after Taylor and Terry left, the toilet they had worked on began dripping from the water connection.  I did not call them back since it is something I will attempt to resolve myself.  Right now, I have a cup behind the toilet catching the steady drip drip drip from the main water connection.

Will I call Mr. Rooter again for my plumbing needs? ? YES!  Would I recommend them to friends needing plumbing work? ?. again, the answer is YES!
 
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"Had an appointment to get our well pump checked on Thursday. It died the Saturday before the appointment. They came our on Saturday afternoon and had it fixed before dark. Amazing dedication to customer service and never once complained. Just got the job done to restore our water. Thank you Amos Pump Service! I could not recommend them more. I'll never call anyone else."

"On time as always. Did the work and left."

"Excellent- on time - no extra charges - maintained a clean job site and clean up the job site when the service was completed"

"Very reasonable price for repairs and vent installation. Prompt service and quality work was done. Definitely recommend him and will use him again."

"He did a pretty good job overall, one concern I have is that where the wall meets the ceiling, the lines are not very clean, other than that, everything else is good."

"They were AWESOME.  
To start with, they were here 15 minutes after we called them.  They quoted us a price and stuck with it - 275 for some very stinky, hard work.  They were done in 45 minutes and left everything nice - they dug a hole and buried all the roots, and told us what to get to keep the problem from happening to us again.
The whole time, they were very pleasant to talk with, and had a good sense of humor.  We gave them extra.  They were GREAT.
We live up a hill that isn't that easy to get to either.  They quickly got all that figured out, figured right where our tank was too, because we thought we knew but didn't.
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"Experienced some back flow in the basement level,  Called Reliable Rooter and they were out the same day.   Johnny Privett arrived on-time with all necessary machinery.  Soon the septic tank was clear and pumped of 25 years of the previous owners sludge and solids. Johnny then cleaned and pumped the drainage fields and ensured they were also working correctly.    He worked quickly  and had the back yard septic site back in order by the end of the day.
Two weeks later we had a separate blockage on the input side and even on a Sunday, Reliable Rooter (Johnny) came out and cleared the blockage on the input side.   Fair prices and quick response in the North Georgia area for Septic Services.
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"He did a great job he pointed out several things that I was not aware of. The price was reasonable. I would highly recommend him."