Get matched with top wood shake or composite roofing installers and replacers in Franklinton, NC

"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"A&M Premier were great !!!! It was an awesome experience getting our roof replaced with A&M.â ¦ This was our first roof replacement. On day early in the morning, I had seen their signs and trucks around the neighborhood. The very next day one of their sales representative nock on my door and offer me a free inspection without compromise. Yes, freeeee!!!â ¦ That is hard to get these days, so I accepted, and he did it right then, in the spot. Iâ m glad that accepted because they found some damage on my roof. After he finished, we talked about it. He was very patient with me and explained, very clear, the importance of taking care of it and making the repairs or replace of my roof before it would be a big problem that could affect the integrity or the value of my property. Immediately, I called my insurance, the rep talked to the insurance company and agreed to send them the report of the damages. He handled everything with our insurance for us to basically get our roof replaced. Two days after, one of their reps came and explained all the details of the Job from the Job contract, payments up to the chosen of the roof materials and color. She was very kind and lent me some samples, so I could show my wife and decide together. That is going an extra mile !!!. After the initial payment from the insurance company, we were able to schedule our roof replacement that same week. With out realizing it the day arrived and the Work crew arrived at 6:30 AM, started work at sunup; completed job in 1 day. They covered my bushes, plants, and driveway; they moved pots and replaced everything back where they were. The job took almost 12 hours, but the crew were very diligent about working efficiently, taking care of surrounding landscaping. The crew did a fantastic job replacing our roof and cleaning everything up in a single day. I would highly recommend A&M Roofing to anyone that thinks they might need of a new roof."

"We had a set of three projects, as follows: Replacement of Masonite siding with Hardieboard. Gutters replaced with Gutter Guard. Excellent execution. Minor issues corrected on-the-spot. Deck repair and refinishing. Needed to be right, plus no splatter on the new siding. Done perfectly. Roof shingles replaced with upgraded materials. We had a flu sweep through the crew. Storms impacted the schedule, and we insisted that the roofers take no chances with slippery conditions and lightning. A few issues resulted from these nature-sourced interruptions. However, the project manager kept us in-the-loop, and through his efforts and that of the owner, Mike, all issues were addressed, excellently. Costs reflect all three phases."

"Custom materials took a while to come in, but the company kept in contact the whole time about where we were in the process. Installation of ten windows and siding along the top floor, soffetting and trim, taking down the gutters and wrapping the wood in aluminum, all done in less than a week. The project lead, Chad Whitmore, was able to answer all of our questions and concerns promptly. Looks great!"

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"Our house is about 11 years old and had roof staining. Now our roof looks new again. Very pleased with the result.
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"I had a great experience with Excel Roofing from start to finish. Their team was professional, responsive, and took the time to clearly explain the process and options available. The inspection was thorough, the estimate was fair and transparent, and the crew showed up on time and worked efficiently. The quality of the installation exceeded my expectations — everything looks excellent and was cleaned up perfectly afterward. Communication throughout the project was consistent, and I always felt like my questions were a priority. I would highly recommend Excel Roofing to anyone looking for a reliable, trustworthy, and detail-oriented roofing company. They truly stand behind their work and make the entire process stress-free."

"Originally, we were scheduled to have our roof inspected on January 10, but due to an ice storm it was not actually inspected until January 24. The owner came out finding that the roof was in pretty good shape. However, some of the roof caps on the various ridge lines needed to be replaced. He also found that the sealant around the pipes coming through the roof had cracked and could be letting in water from either rain or snow. The Technician came out the next day and repaired everything. He also cleaned out the gutters which were long overdue to be cleaned."

"They replaced the entire roof in one day! And cleaned up well."

"John does a great job and provides a quality product and competitive pricing. I had new gutters put on and they look great. I highly recommend going with Got Gutters."