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"That Granite Place was hired to install Quartz countertops in a home I owned by the general contractor, Garrison Homes. The countertops were installed incorrectly (on an angle) as well as cut incorrectly. Despite countless emails and phone calls, they refused to do the repair since they were paid in full. The operations manager, Mark Widen, said his hands are tied and that they wont honor the repair or warranty. I wouldn't EVER deal with this company again nor would I recommend them to my worst enemy!!!"

"Really disappointed in the service from Paddy's. I had gotten 2 good recommendations regarding their work so I called Paddy's to repair a missing shingle. Came out and gave a reasonable estimate within a week for shingle repair and chimney update.. However, after that the communication and service was poor. Repair date was pushed back several times due to weather (understandable). Project manager called several times to reschedule. Told me repair crew would come out on Sunday and it would take 6-8 hours. OK- end up getting a call on Saturday from roofers telling me they were at my house and needed electricity. Absolutely no warning-ruining my Saturday. They finished up and left roofing debris at my house for 48 hours. I called to see when it would be picked up and if job was finished. Project manager told me they had no idea that they had come on Saturday and would send someone out to review work and pick up trash. Trash was left on my back deck and in front of my house. That day a manager(i think) came out and told me that the work was not done up to snuff and would need to be redone. He picked up the trash. Okay- that's good right? They didn't try to pass off shotty work. Office called back and told me that they would call to tell me when they'd be back out to finish job. Project manager never called me back and the workers began showing up randomly. They were there Wednesday for 20 minutes. Showed up again Friday for 2 hours. Then showed up again Monday for 4 hours. I called the office and again, project manager had no idea they were coming out and promised she'd call back to resolve it. I could still see the missing shingle-the reason I called- so I knew they weren't finished. Project manager calls back and says they are all finished. I ask about the missing shingle and she says- oh that's the neighbor's house. ???? I said well it was the neighbor's house when I asked you to fix it. The project manager starts telling me that it isn't their responsibility and they don't remember coming out to my house for that. Then Pat calls and again says he doesn't remember coming to my house for that and it’s the neighbor’s house so not their responsibility. I was so upset. The entire reason I called was to have the missing shingle replaced and now they don't remember?? Pretty convenient. Anyway, after a not very pleasant conversation, Paddy's agreed to finish the work I paid for and replaced the shingle. Really unhappy with the entire process. Their lack of knowledge of their employees work schedule, lack of communication with the customer and trying not to finish their work is really frustrating and disheartening. Won't be recommending or using again."