Get matched with top sump pump repair or replacers in Free Soil, MI

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"The work was done almost 2 years ago and is holding up without any issues. It was done in the timeframe promised, done professionally and the finishing was excellent. I had flooring installed and developed an issue due to the installation. Both the owner and site leader recently came out and inspected the system to ensure there was no issue with the drain (there wasn't). This type of customer service is rare these days. I am very happy I had the system installed and appreciate the professionalism I have encountered with this company from the estimate, work, finishing and follow-up. Thank you!!"

"Very prompt and gave detailed information about work that was going to be performed. A salesman was let go so I had to make several calls before I found his replacement to get the second part of my job completed. They left a pretty big mess at my home as well as denting my water heater. They did a good job but I think someone should follow up to make sure the customer is satisfied and all of the work was performed correctly."

"Patrick was excellent, he was there over 30 minutes early and stayed over 7 hours inspecting the house. He is a funny guy to work with and he is very knowledgeable, as a first time home owner I was immediately put at ease by his thoroughness. Most importantly he is on your side, not the real estate agents side. In fact, be prepared to have him discouraged to be your home inspector because he has a reputation as being extremely thorough. Not great for the deal grtting done quickly, but great for you because you are given every single detail. It's better to find out these details before you buy the house. Previous inspections had been done on the house and certain issues we're not found. He found major holes with rotting wood in the roof, rotting in the walls and numerous leaks in pipes. This would have cost roughly 75,000 that was almost purposely painted over and concealed in this house. This house would have been a disaster without him and there was extensive pressure by agents about how good a deal the house was and how it was already thoroughly checked. They pressured me into feeling like I was wasting my money. Personally I feel like Patrick was the person most on my side during this entire home buying process, he has no conflict of interest, he is not relying on any deal or referral that hinges on the deal getting done. As a result he is not the cheapest, the cost was $650, but it would be crazy to go cheap on that and we would have missed out on the over $75,000 in almost immediately necessary repairs. This was for what seemed like a beautifully built house in a new neighborhood. Go with Patrick and you won't be sorry."

"We are very happy with the service! Caleb was very through, explained our options, performed the service in a timely manner. He had to remove the toilet to snake the drain. He did a great job of replacing the toilet and cleaning up! I would highly recommend this company."

"OK, but water was contaminated and no suggestions to improve it"

"The finished product (installation of drainage system/piping along the parameter of my basement) was done very well. However, I was told by the salesman (Bob) that the crew would remove the paneling before work commenced. I should have known that was too good to be true and questioned this but I didn't. The crew cut a foot of paneling off the bottom all the way around the basement parameter. If they didn't want to remove the paneling as promised, that's fine, I would have made arrangements to remove the paneling myself. Now I have to replace/cover all of the cut paneling, at an extra expense not anticipated (nor can I really afford). Also, at the end of day 2 the crew removed all of the protective plastic covering all of my furniture & everything in the basement, even though they had a whole entire day's worth of work still do complete the following day. They assured me that they wouldn't kick up any dust with the work that remained to be done. Totally not true. Dirt and dust all over my belongings. Plus there were a couple of little things that gave me pause (like forgetting to plug in the sump pump after they left on day 1 - the emergency alarm went off because it was going to overflow and I didn't know what was happening - I had to call a crew member on his cell phone to figure out what was going on - thank goodness I was home.) And they left a box of product in my garage that someone had to come back out to pick up a few days later. Everyone was super nice and polite, and I hate to complain about these things, but it was enough to leave me a bit disappointed."

"Pump would not shut off, called 8 a.m. was there by 10 a.m. at our cabin."

"I'm very glad that I chose Inspector Mike to do the inspection.  He's obviously been doing this for many years and has lots of experience with contracting and inspection.  He also has a science based method of working though the inspection that I really appreciated.   <br /> While his primary focus is discovering and detailing the condition of the house and grounds, as we walked with him he told us what we need to do to fix the issues as that came up.  If there are several ways to handle the issue, he described the pros and cons of each, and weighed in on what he would do in that situation.  He was never preachy, just a very practical, experienced guy giving the best advice he can from his own experiences.   <br /> He repeated this useful process throughout the entire multihour inspection.  (I can't remember how long it took, but I do have a 51 page report with photographs to remind me of all the discoveries.)   <br /> Mike was very down-to-earth and friendly, so the multihour inspection did not feel like a long drawn out process, but more of a friend who knows about these things showing you the quirks and ins and outs of your new home.  He also told us that he would answer questions after the inspection.  We have not had to ask any since we have his report, and we also have a small homeowner's handbook and a separate flyer of notes on correcting some of the most frequently seen issues that he gave us on the day of the inspection. <br />"