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"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"I had a great experience with them. They did a tankless water heater for a fair price and helped install new water lines for my espresso machine in my cafe. Would recommend to anyone who needs the job done right!"

"I got my bathroom sink replaced today. Evan was very kind, patient, and—more importantly—highly experienced. I thought it was a simple job that didn’t need to be perfect, but he insisted on perfection, without even a hairline error. I gave him six stars."

"I love these guys! They were attentive to all my needs and helped me feel at ease with the installation. 100/10 service!"

"Professional & knowleadeable of our plumbing needs . Jose was honest & sincere with communication & resolved and immediately remediated a better solution . The utility sink & plumbing is excellent work & efficiently completed the job with expectancy . The plumber was courteous & tidy around work area . We are happy with the job done especially customer service we received . Thank you ! "

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"Our potfiller kitchen faucet began to leak at the wall. Great reviews on Yelp and Nextdoor prompted us to contact Plumbtree Plumbing. Their online appointment facility was very easy to use; an appointment was secured for the same afternoon. A very professional, courteous, and personable plumber, Bruce, diagnosed the problem and made an expert repair for a reasonable cost. We were very pleased. Bruce was genuinely concerned about our home's plumbing. Without any sales pressure at all, he and his equally expert associate, Matthew, made an inspection of our water pipes and discovered three issues: 1) the "water shutoff valve" at the base of the house was actually a gas shutoff valve!, and 2) a number of our water pipes were galvanized pipe instead of the desired/required copper pipe. While under the house, Matthew spotted issue # 3) and photographed it: one of our heating ducts had become disconnected, thus pumping hot air into the crawlspace! So, we are having Plumbtree Pumping come back to make a thorough estimate to correct items 1) and 2). (And our HVAC people will fix item 3)!) Please strongly consider using Plumbtree Plumbing for all your plumbing needs!"

"Al Navarro has done many jobs for us spanning over 20 years. He renovated nearly every room in our previous home and is well on his way to doing the same in our current home. This most recent project was to install nearly 1300 sq feet of luxury vinyl tile flooring over existing ceramic tile... He first spent days applying multiple coats (with smoothing) of a thin mortar over the tile regions to establish a smooth and level base. He also removed all the existing baseboard. On top of the mortar surface he placed a layer of thin plastic sheeting (flooring supplier recommended) and then carefully and methodically laid all the vinyl flooring... He set up his saw arrangement in our garage and custom cut many of the floor pieces to ensure the best look for the new floor... Al is an artist with tools and he even went so far as to use a special saw to cut neatly beneath the door jambs such that the new flooring went under the jamb rather than just up to it... He also did custom work around showers and bath tubs, and around doorways, to offer the best looking transition from the floor to those structures... He then purchased and painted new wide baseboards at his facility and brought them to our home to be cut and installed with great precision. As he has done with all our previous projects, Al did a masterful job of installing this beautiful luxury vinyl flooring over a large portion of our home. We couldn't be happier and we highly recommend Al for this type type of home improvement and for just about any other home interior type project folks might be looking to accomplish!!!!"

"I found Build the Bay through Angi’s List and I’m so glad we went with them for our bathroom update/remodel! Working with Eitan and his team was like night and day compared to other contractors I have worked with in the past. Specifically what I appreciated is that he treated me with respect and would take the time to explain in layman’s terms what was needed. (I’m not a construction pro by any means.) Eitan even shared a list of vendors that he has worked with in the past for materials and finishes, as well as a checklist to ensure I ordered all the finishing pieces in time. He would even be willing to review any products I was interested in to let me know if it was good quality. It’s only normal for unexpected issues to come up during construction, and what was also great is how communicative Eitan and his team were with me. They would quickly let me know what the issue was, explain what my options were, the cost for each, and what those options would mean in the long run. Eitan always responded very promptly via email or text if I had any questions or requested any updates. Our project has been done for about a month now and I have to say that I strongly feel like Eitan and his team delivered high quality bathrooms in a timely manner. I would definitely reach out to the Build the Bay team again if we needed to do work on our home again."

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."