Get matched with top stone restoration & polishing pros in Frierson, LA

"Inferior installation was corrected the next day with an apology."

"We had our kitchen , master vanities, and upstairs vanities changed from laminate and cultured marble, to granite. David is very professional and was by far the most prepared when it came to estimating our granite installation. He brought his tape measure and laptop when he came by to quote. He stayed for about an hour and a half, measured and typed up a quote and emailed it to us before he left. We made changes to the quotation a few times by asking questions and finding out what it was we wanted over the next 3 weeks. He would quickly update our quotation and send it back. We communicated via email mostly, but he was so responsive, candid and up front in his communication it was hard not to go with him. Once we closed with him, he came back out within a day and measured all of our unique countertops spaces. We redesigned our island, and he drew it on his computer, and they did a beautiful job of taking our concept to reality in fabrication. I was impresssed by the workmanship and attention to detail and listening to what the customer wanted. We never heard "no that isnt feasible\" once. He met our demands over and over again. We closed the deal on April 9th, went and picked out our own slabs on April 12th, and by April 16th the slabs were fabricated and installed! When we picked the slabs out he met us at the granite yard and made sure we got want we wanted. He was not pushy and did not hurry us along, he ensured we got what we wanted. We paid approximately 1/2 up front and 1/2 when the job was done. After the job was done he came by to make sure everything was okay and went as planned. We had a couple of cosmetic follow ups, but those were taken care of the next day. I am demanding and pay attention to the small structural and cosmetic details so I am sometimes demanding and hard to please 100%, but I believe you get what you pay for and we did not go with the lowest installer out there nor the highest. We went with someone who is responsive, attentive to our needs, listened to our design, and went above and beyond going out of his way to leave us satisfied. You can go with other installers and maybe slightly cheaper prices, but if you want someone that leaves you with a WOW factor, and men, someone that your wife is happy with at the end of the day(this is often our biggest hurdle) then go with Premium S and David Rincon. You will not be disappointed, in fact you will be amazed at his customer service, wowed by the quality of the workmanship and installation, and feel that you got what you paid for, a good, sound quality stone countertop installation that you wil enjoy for years to come, and will enhance the beauty and increase the resale price of your house."

"They were very meticulous in their work.  They did a great job.  They weren't cheap, but they offered a fair price.  They were competitive."

"My wife and I wanted new hard woods in our house but had very specific requirements that we could not typically find locally.  My wife wanted a dark floor while I wanted extreme durability in a natural hard wood.  We did our homework and decided that Brazilian Walnut (Ipe) most closely matched what we wanted.  <br /> After looking locally for something that fit the bill, the flooring we found was either over $12 sq/ft (too expensive) or not dark enough.  I started searching on-line and ran across Brazilian Direct.  Their prices seemed reasonable (a bit over $6 sq/ft for what we wanted) and they even had a tinted (dark) version of the floor we liked. <br /> After several weeks of questions and further research, we decided to place an order.  We we worked with a representative named Sannon who helped us every step of the way.  She sent us samples, instructions, guides - everything to make us more comfortable about our eventual order.  Our order came right on schedule and the wood was really beautiful.  After several weeks of the required acclimation we had a local installer put the floor down.  They did an excellent job and we really love our floor.  There was very little waste and in fact we had at least 3 boxes left over. <br /> I highly recommend Brazilian Direct.  We are considering using them again for a deck project we'd like to do in the future. <br />"

"I have used several Granite Gold products and like their effectiveness because they do what they are supposed to do. No strong fumes or irritating skin problems. The granite counter top daily cleaner and polish are so easy to use (spay it on and wipe with a paper towel) to keep all your stone products clean and shiny. I was surprised to see how effective the grout cleaner is. I sprayed it on some dirty tire floors in the bathroom and let it sit for a couple of minutes. Then I went over it with the scrub brush they provide. It looked clean then, but when it dried, it was much brighter. This is a 40 Year old bathroom tile floor pictured. Granite Gold also provides excellent professional support."

"<p>I originally got a bid from one of the "Home Improvement" stores, they came out and did a measurement and a couple of days later gave me a quote. Then, when they wanted to schedule the installation, the quote had gone up about 20%. When I inquired as to why I started getting "nickeled and dimed" for all kinds of charges. So, I canceled the deal.</p> <p> </p> <p>I then went to Ivey's, and couldn't be happier with the customer service, quality, and professionalism. From the time I went into the show room all of my questions were answered, and they actually came out and did the measurement on the same day as the initial contact. They then gave me a rock solid price, for better quality carpet and pad at a lower price than the "Home Improvement" store had quoted me. We scheduled installation for about a week later, and it all went great. The salesman even showed up to inspect the job a few hours after the installation just to insure the quality. All around, great experience, and I would recommend them to anyone.</p> <br />"

"Like clockwork.  This job went over several days because I added more things I wanted done as I saw just how good he was."

"The entire process went well, with no complications. We were impressed with the professionalism of all the sub-contractors, and the attention paid to the details by the JEB team. Kristen Wysong was very patient and helpful in making suggestions for the finishes and new lighting. The cabinet work done by Copeland Cabinets was exceptional, with special attention to matching the existing cabinets in the living room. The new brick exterior blends perfectly with the original house. The on-site team of Thomas Toney and Robbie Mayberry were always responsive to our calls and handled questions promptly. In addition, some routine maintenance issues about our house were discovered during the project. There was a leak in our roof. Even though these problems were unrelated to the work that JEB had contracted, Thomas referred us to their roofing specialist, and we were able to have the repairs done right away, at our expense. Everyone was respectful of our property and our privacy thoughout the work period. <br /> The time period ran over the 6 weeks originally planned, and actually took 8 weeks. <br /> <br />"

"My major complaint was how long it took, but in their defense, there seems to be a shortage of qualified technicians. I would have given them an A for the repair work which was fine except for one small slip up which he corrected. The price seemed steep for the time involved, but cheaper than new countertops. All in all, I would hire them again"

"GREAT company and VERY helpful."