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"John was professional, prompt, reasonable, and very knowledgeable. He showed up right away, was very concerned with the quality of service he provided, and went out of his way to make sure the job was done right. I would highly recommend him!"

"$3K for Cavitation, Chaos, and Zero Integrity I paid $3,000 expecting professional-grade pool plumbing and got contractor-grade garbage instead. They installed a janky suction line layout with multiple sharp 90° elbows before the pump, causing cavitation anytime I pull from one line. They completely skipped installing an expansion joint at the skimmer, which is a basic requirement that even rookie pool guys know to include. The plumbing looks like it was done without any thought to flow, balance, or long-term performance. They clearly never tested the system, never checked for suction issues, and left me with something I had to diagnose and fix myself. This isn’t just sloppy — it’s borderline negligent. Since then, I’ve had a legit Hayward dealer and experienced pool construction manager come in to clean up their mess. Night and day difference in quality, professionalism, and actual knowledge. Bottom line: If you value your money, time, or sanity — stay away from Integrity Pool Repair. Their name is a joke, and their work speaks for itself."

"Working with Tom Ruddell was great. He was knowledgeable in his craft, timely, and most importantly, honest about balancing our needs versus wants to maximize our modest budget. I would definitely consult him again about future projects. Thanks, Tom!"

"Z&Z Pool did a fantastic job on our pool and patio remodeling. They produced high quality workmanship and professional conduct throughout the entire project. They are a family-owned business so they stand behind their name. Jose and his crew always show up on time, efficiently performed their work, and always keep us informed at every stage of the project. Our pool looks beautiful with the new plaster and the large glossy tiles that reflect off the sunlight. They even created an infinity waterfall between the spa and the pool. Any concerns we have are promptly addressed. They are extremely responsive and go out of their way to ensure that everything is perfect. We highly recommend Z&Z Pool Plaster for all your pool and decking design or replaster need."

"Company was initally very professional and prompt to provide quote. Prices were a little higher than other quotes but reasonable. I had asked for a quote for a smaller scope and was given a price. I then asked if my patio and sidewalk could be added to the new quote for a discounted rate and was told no, which was fine. When I called to schedule, I was told the price was going to be an additional $50 dollars from the quoted rate because I wasn't including all the areas and I could "take it or leave it because he (Mr Orr) no longer wanted to do my project anyway because I begged for a discount" so he would no longer honor the rate he emailed me for the house only. It was a disappointing phone call considering he previously told me they pride themselves on 100% customer satisfaction. I hope that Mr Orr was simply having a bad day and does not treat all his customers this way simply because they have a small project. Prior to my phone call with him I was willing to pay the higher rate vs his competitors because I believed in his company. Now I am not so sure about his customer service guarantee if you are not a corporate customer."

"American Home Shield sent them, I had what turned out to be a difficult drain blockage near my washing machine. But, they came in, did not try to snake anything, just looked at the drain, and said they need to install a clear out inside the house for $950, not covered under my warranty, and then they can begin trying to clear the drain for$500, but I have old pipes and they may need to be replaced. I declined, called another plumber, who worked hard for a total of 4 hours over 2 days, but eventually found and cleared my blockage with different sized snakes for $600. Google Mr. Rooter for rip-off stories all over the country. They immediately want to tear up your pipes and find all kinds of new charges to add. I wasn’t gonna let myself get scammed."