Get matched with top carpet installers in Garner, NC

"Kimi's Carpets Plus was great! They stood by their product and their work, ultimately providing us a wonderful carpet (despite a materials-related setback that wasn't their fault). When we needed carpet in our bedroom & closets, we went to their showroom & selected carpet that seemed perfect for us, but when it was installed, it turned out that this new carpet style from Shaw hadn't been completely tested out. It didn't "seam up" properly, i.e., no matter what the installers tried, they couldn't get rid of a visible seam across the length of the room. The carpet came in a 12-foot roll and the room was wider than 12 feet, so the carpet had to have a seam, which is normally completely invisible. This new carpet style, though, had loop pile so close together and with a distinct enough diagonal pattern that matching the seam was impossible. Cutting the edge close enough to match the diagonal pattern meant not leaving enough backing to hold the loop in, so it would pull out. Apparently Shaw didn't test out installation well in the design & manufacture of that carpet style. When Kimi's operations manager was the final installation, he immediately agreed that the seam was too visible and agreed to replace the carpet. We selected another style -- one that the installers assured us would "seam up"! -- and Kimi's came and installed it with no problem. It was apparently covered by Shaw's materials warranty and also Kimi's installation warranty. The installers were friendly and professional; they did a fine job (both times, aside from the materials problem). We'd happily use Kimi's again and we recommend them."

"This was the best carpet cleaning I have ever had! Absolutely excellent job. Will definitely hire him again. Jessie was professional, kept me informed, and spent the extra time needed to really deep clean the carpet. Great job! Thank you!"

"Showed up on Monday as scheduled, even after a weekend hurricane. Work crew was great, worked hard and cleaned up everything when they were finished. $800 less than other estimates for top quality carpet and padding. We could not be happier. Dalton Carpet was the right choice for us."

"Outstanding experience from start to finish. Shayne was very helpful helping us decide an appropriate flooring product. Jason was continually in touch before and during the project. We never had to guess when, where, or what. A very pleasant change from other contractor experiences. JH was prompt, communicated, completed the project on schedule and provided insights and guidance. Quality installation. I couldn't ask for more."

"Marty and his crew did a great job and were extremely professional throughout the process. Marty gave us an honest evaluation of what we should have done rather than trying to sell us on a more expensive solution. The job was done well and we love the new carpet they installed to our downstairs. Would recommend and will re-hire when it comes time to do our upstairs."

"From beginning to end it was a wonderful experience. I arrived at Bell's after being frustrated at a big box store where my questions were only answered with little knowledge. I knew I wanted a specific carpet brand after doing a lot of research for the best stain resistant good quality carpet. But I was schooled by Fred on  pile size, whereas the samples from the big box store made me think they were plusher. He was so knowledgable, helpful, patient ( I was back and forth choosing a color). The installer was great, very professional and did a top notch job."

"Excellent results. I had just bought a 20 year old house and the carpet needed some freshening before I moved in. The house was empty of all furniture so the job was fairly straight forward, but it was done efficiently and effectively. The carpet was left immaculately clean and had a fresh clean scent. They even cleaned a couple of pieces of scrap carpet I had upon request and at no extra charge."

"My experience with Holly Cole could not have gone better. She is an outstanding salesperson and is very knowledgeable about the different flooring options. She was very patient as I decided which carpet to pick and answered all of my questions particularly about finding the most environmentally friendly and chemical-free carpet. We have now had the Smartstrand carpet for 6 months and it has held up perfectly, we love it. While the price is high, Brentwood's prices seemed equal to or less than other businesses I checked."

"Company was professional and quick to respond. Was able to get floors installed faster than expected. Great experience."

"We looked at the "completed" job. It looked much thinner than any other poly coat we'd seen done. We could feel grain through the coating, which is a bad sign. We were told it would smooth out in three months, and that hey would come back and fix it if it did not. Not only did it not, but a spill near the trash can ate completely through the coating in under four hours. They have so far refused to come back and deal with the problem after more than three weeks. On the upside, the carpet was beautifully done."