Get matched with top tankless water heater repair pros in Gastonia, NC

"They did a great job installing a new water heater."

"Great and same day fix"

"Jacob and Tim are amazing. I am writing to share our experience for the job they did with the gas line piping installation and water connection at our home. Tim took extra time to explain the scope of work and provided a clear understandable estimate. ( labor, materials, permits, warranty, payment terms and lastly affordable compared to others). NO upsell of services or get you to join their club. Their quality of work was exceptional, and we were impressed with their professionalism and attention to detail throughout the entire process. It is a relief to have such an important project completed safely and efficiently. We truly appreciate their expertise and will certainly use them again and recommend their services to anyone in need of a skilled plumber."

"Very nice and quickly repaired what needed to be done. Would highly recommend them to everyone."

"Very thorough! Made an effort to show me the issues and worked with me to find a solution, and quickly."

"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"

"Robert is professional good to his word .. he fixed my bathroom faucets .. he done a awesome job.. couldn t thank him enough.."

"Quick and efficient. Reasonable. Friendly. Would definitely hire them again."

"Replace water heater with tankless"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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