
In business since 1972
Free estimates
"I think there’s a reason that you don’t see any negative reviews regarding HRTI. The contract from Greg Cotton (the owner) stated that you agree not to take any action that would harm HRTI’s reputation or lead to unfavorable publicity. I suspect customers are not likely to provide honest feedback for fear of violating the contract and being sued. Although in Colorado, I don’t think a non-disparagement clause is enforceable. Regardless, I lined out that clause in our contract and am free to provide honest feedback. I had a very bad experience. It seemed like every week his sub-contractors wanted to follow the plan or do what we agreed to in the initial walkthrough, but Greg said no. That then caused me to have to show him proof of these scope details that we agreed to. That was exhausting and required me to maintain detailed records of every conversation. I finally got to the point that I had to have every exchange in email to have a record. In person he agreed to things but then later stated that he didn’t. Not wanting to record in-person visits, my wife and I asked him not to show up in person in the last month of construction. Up to that point he only came onsite once over 6 months, so there wasn’t much difference there. My gut told me that the lack of detail in the agreement was a bad idea and would lead to trouble and it did. Hope this helps."







