Get matched with top carpet installers in Glenolden, PA

"Worst carpet experience ever. I will never again use, or recommend, Carpet Fair because the owner is unprofessional, changes his word, and is one of the worst examples of customer service I have experienced. We first went to Carpet Fair even though they were not the cheapest, but because I have always been committed to supporting local stores. Yes, they did install the carpets, but after they left, we found deep scratches on our walls (we had just had the house painted last year). But this is not the worst part. When Sam Spector, the owner, came to measure for carpets initially he told us about how he had gone to school to study carpets, etc. He then proceeded to measure the carpets and the closet doors and distinctly said, “I think you should be okay”. He had measured the door and gap between them twice. I was clear that I did not want to pay for cutting closet doors, but his response was, “I think you should be fine”. As soon as his guys came, they took off the closet doors and started ripping off the carpet. They said that there was no way that the closet doors could be put back on without us incurring a heavy charge to the closet doors. I immediately called Sam Spector, he came over, talked to his guys, and his words (when he left) were, “Don’t worry. We can take care of it”. He didn’t. We were told that it would cost us to cut 8 sets of doors. Almost $500 that we didn’t budget for, and so I called him. 1. When I called him, he said he was upset and hung up. I did not scream at him or raise my voice, but he still hung up. That is terrible customer service. 2. He explained that when he said, “It may be close”, he meant that it was a 50-50 chance. I explained, via a football analogy, that close was being at the 1- or 5-yard line and not the 50-yeard line. 3. He made a comment that even if he did it for half the price (something he had never offered) – that I wouldn’t come back to him. This gave me the clear impression that he was not interested in making things right for a customer, but only cared about future sales. 4. Finally, he offered to do it for $350 but by then I was so disgusted with his behavior that I would never let him or his employees ever enter my house. I will never give this man another dollar ever. I have lived in the world of customer experience strategy and execution longer than Sam has had a job. I know bad customer service, and this was clearly it. It was also obvious that this was not a business he built from the ground up. If he had, he would know good customer service. As he explained to me, it was just a business he inherited. Since then, we have had visitors who asked us about them getting new carpets. I shared my experience, and let’s just say that Carpet Fair has lost more than they have bargained for. Beware of using Carpet Fair until you have everything this guy says in writing, and you have had a lawyer go through it."

"A heartfelt thank you to Angelo's Cleaning! You are truly the best! We faced a significant air duct cleaning project, and Angelo's Cleaning went above and beyond by covering the entire cost due to our family's severe financial hardship. Their generosity is absolutely incredible! Additionally, I want to highlight that Angelo's Cleaning has the best customer service technicians in the industry. They genuinely care about their customers and are committed to delivering top-quality work!"

Locally Owned & Operated

"Scott & Jim gave Excellent service!! my carpet looks great & the carpet stretching done works!! They were very professional, wore booties while cleaning my carpet & put protectors under legs of furniture. They are the Best!!"

30 Employees, uses dedicated subs for carpet installation. Cost determined by the purchase. No travel charges. \nFor delivery & installation will travel to Bucks, Burlington, Camden, Chester, Cumberland, Delaware, Gloucester, Montgomery, New Castle, Philadelphia & Salem Counties.

"Job was completed timely. At the end of it walked through the job and corrected any items that didn't look right. It was a very good experience and everything was explained."

Create a fresh look for your property's interior with modern flooring from The Carpet Warehouse. We have a large selection of quality carpet and hardwood flooring, so you will find the right style to complement your home or business. Remnants, vinyl, tile, and laminates, are also available for immediate installation. Our dependable and professional installers do a neat job, from measuring to laying. Your satisfaction is our priority. Additional contact name - Jim Casar. Additional fax - (610) 356-2515. Uses subcontractors for carpet and flooring installation.

We are a family owned business since 1977. We have a large showroom stocked with rolls and remnants, and can service all of your flooring needs. Open 7 days a week for your convenience, come in any time and see what we have to offer. You can go to our website for directions and specials. www.kingcarpetmart.com

"This is the second time we have used Tribal Looms. There service and professionalism is wonderful and we will definitely hire again when the need arises."

Our installers are the best in the business. They have been with our company for over 10 years. We are now offering 6, 12 & 18 month interest free financing. Available to qualifying customers. Length of time for financing is based on what promotion is running.