Get matched with top kitchen remodel pros in Glens Falls, NY

"C & J Custom Builders built a beautiful addition on our home and remodeled the existing structure. We were very happy with the quality of their work and the professionalism they exhibited throughout the entire process - from bid to move-in. They were excellent to work with and we highly recommend them."

"

Based on the many Angie's List positive reviews and Angie's List awards given to this vendor, I decided to go with them and not get additional quotes. My gut told me otherwise, and I should have listened. I am pleased with the overall result, however; it just took some aggravation to get to that point. I have been reluctant to post this review, but as an Angie's List member I feel at least obligated to do so.

Perhaps I expect too much from contractors, holding a countertop fabricator I employed last October as the "gold standard" of quality, professionalism, responsiveness, cleanliness, and a positive attitude. With SE Kitchens I felt an overall negative attitude, and I think it carried over into the work. Skip, the owner, and two other men arrived in three separate trucks. Two of the trucks backed over two of my orange driveway-marker sticks, and I knew then we were off to a bad start. Although they took care to lay down heavy drop cloths across all my floors, they still left debris, from those cloths, that I had to clean up. After they left, I discovered I had quite a bit of bathroom cleaning to do. There were black marks on the side of the toilet, black marks on my white floor tile (I panicked when I saw what looked like a tile crack, but fortunately it was not), and debris on the floor of the linen closet. There were dirt marks (like dirty fingerprints) on my new white cabinet. There were dirt marks on part of a replaced chair railing. I could clean all that myself (and did), but then I started to notice that the applied caulk was not only in the seams of the granite (as it should be!), but on the horizontal surface itself in many places. The caulk was simply applied with a lack of attention to detail (my opinion). Though the caulk is clear, it is not invisible. There is white caulk that was spread too wide between the replaced chair railing and the painted wall above it. (I will have to attempt to paint over that strip of caulk.) Finally, the black gasket under the fixture is crooked. The gasket issue is an aesthetic thing and I notice it. But since the granite, too, is black, it's not as offensive as it otherwise could be. After all that, I discovered three tiny nicks along the edge of the granite, and I was quite concerned about those. (It turns out they are not going to create a problem.)

On a positive note, I was pleased to see Skip take extra precaution when he used a torch to work on the plumbing in the wall!

The height of the cabinet I bought from him is 34-1/2" - an unpleasant discovery when I saw it being installed in my bathroom! I had expected the usual 30" height, and panicked when I saw how high it is. Skip replied that "Nobody buys 30" anymore; no more back-breaking." (I.e., I won't have to bend over so much when using the sink. True, but I'm 5' 9", and I wonder how a person 8 or 9 inches shorter would respond.) In any case, I was not given a choice. I was not aware there are two different heights available. Another positive note: unlike the saleswoman who I encountered on my first visit, Skip did a terrific job helping me with the selection process of the cabinet and top. He worked with me to keep the cost down to a level with which I was comfortable, and which really did give me what I wanted and needed.

Now, based on how I generally felt through this entire experience I was very uncomfortable with the idea of calling Skip to complain about the caulking and the nicks. I did finally call, but it was not returned. I called again several days later, and, Skip being there, took my call. He was very responsive and came to my house -- I think the next morning. He didn't give me any grief about it, as I had somewhat feared. He was pleasant, assured me the nicks were not an issue, and I am satisfied. He removed the excess caulk, and showed me that all it takes to remove it is a single-edge razor blade. "You can use [granite] as a cutting board," he then told me. (This is my first-ever granite piece and did not know what I can and cannot do to it.)

In the end, as I indicated at the beginning of this review, I am very pleased with my new vanity. The black granite itself adds a lot of class to my bathroom, replacing a pedestal sink that offered minimal surface space and, of course, no storage space.

"

"Phoenix Property Ventures was responsive from the initial contact, through the proposal process and throughout my kitchen remodel. They did excellent quality work at a very fair price. I wouldn t hesitate to hire them again."

"I was very impressed with his detailed estimate. Joe is very honest and friendly! My house is a old farmhouse and he handled unforeseen problems without going over budget!! I will be using him again. GREAT GUY! Love my new kitchen!"

"Right from the start Tim came to the house when he said he would to quote the job.Within 24 hrs the job was quoted and called back to start the job. He told me he would do the job in 3 days and even gave me a start time. He arrived when he said with all materials and completed the job in time he said it would take. Very professional,on time, and reliable. Does a very good job,I will be in touch with Tim again for any other projects around our home. I highly recommend TJD for your home construction needs."

"This company is one of the best iv every worked with as a female itâ s hard to trust that Iâ m not being taken advantage of because Iâ m not familiar with the industry but the solution construction educated me on everything I needed to know to make me feel comfortables and trusting them and they built an addition for my house that maid it my dream space for a very fair price never late always keeping me updated and happy to make my dreams come to life 5 stars is a under statement highly recommended"

We're a locally owned and operated company that values honesty and integrity in all aspects of our business, and stands behind our work. We specialize in a variety of home improvement and home repair projects, from kitchen and bathroom remodels, complete home remodels, to smaller handyman-related tasks. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Our experience with Kitchen and Bath World was excellent; we are completely satisfied. We had two full bathrooms completely re-done as well as new kitchen counter tops and laminate flooring installed. Emily LaRose, the designer, is the consummate professional designer. She has a firm grasp of design concepts and gave us functional and beautiful designs. She is a skillful communicator, equally strong at explaining choices and listening to and addressing our concerns or preferences. Emily kept the projects on track and made herself available for our questions. Our initial choice for laminate flooring for the kitchen was discontinued by the manufacturer. Emily immediately contacted us, and we met. She presented other recommended choices that would work with our counter top choice and existing cabinetry. We ended up with beautiful flooring and an on-schedule installation. Emily visited our home throughout the projects and always answered our phone calls and emails promptly. She was extremely helpful and easy to work with throughout the entire process. Further, all the other Kitchen and Bath World staff we met were very helpful, and we felt completely comfortable having them in our home. Greg, the lead installer, has an outstanding work ethic and outstanding construction / remodeling skills. Greg did meticulous work, and our home was always left in pristine condition at the end of the day. We will be recommending Kitchen and Bath World to our family and friends!"

"The project went really well. The builder communicated clearly at each step of the way and was open to substitutions. We opted for a different brand of decking besides what they usually use and our requests were nicely accommodated. The workers came when they said they would and completed the project on-time and left our property as they found it. The porch and deck look awesome! I would highly recommend this builder for decking projects. We are very satisfied."

"Jeff and crew were fantastic. Showed up every day complete kitchen remodel. Cleaned up daily. Polite professional guys. I would highly recommend!!!"