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"We requested some landscape work to be redone. Said in our original request back on April 23rd that we would like it done in the next 2 weeks. This person was to start on may 5th. We received a message saying he was not going to be able to start until May 12th. His attendance was spotty at best and very inconsistent. Working only between 4-6 hours when he did show up. Would work 2 hours be gone for 4 then back for an 1.5 hrs. Very inconsistent. This has gone on for the past 3 weeks. He contracted with us for 64 hours, at the rate we are going it will be the end of June before he finishes. We have tried talking with him a couple of different times regarding these issues, with no result. He left our garage door open when we left him working one Friday morning, told him we were heading out of town for a graduation, to just close the door when he was done working. My daughter drove by at noon and found our door open, he was nowhere to be found so she closed it. There was never any communication unless we were the ones to initiate it. Asked him several times for an agenda, as to when and for how long we could expect him on any given day. He rarely followed through on what he told us. It felt as if our job was not the priority. That he would fit us in here and there for an hour or two. The quality of his work was good, however, his communication, consistency, the lack of ability to get the job done in a timely fashion (the two week period that was requested in the initial request) his attitude, demeanor and disrespectful way he yelled at my husband and myself was atrocious!!!! Telling us we should of had it done in March, it was never done correctly in the first place, he even was cursing at us, because we told him he could work till he fulfilled his 64 hours. That we would be done at that point, even if the job was not completed. He told us he was doing a hell of a job for us and we didn't respect him. We had high hopes for this person and we were happy to give him the work. He just never really behaved as if he actually wanted the work. You get to a point where you just have to stop the bleeding and we were there with him."

"I needed to replace my home's original deck. A friend recommended Jim Pull with Premier Exteriors, so I had Jim out for a consultation and estimate. I'll say right away that Jim has a kind and gentle personality, and he struck me as being very honest. Once we settled on a design, Jim sent me a quote with digital drawings and a fair price. Once we gave the go-ahead, Jim took it from there. They kept me updated as to the status of the city permits, as Omaha was backlogged. The crew performed their work in a timely and professional fashion. They were very respectful, personable, dedicated, and their workmanship is top notch, as is the quality of the materials. I am very pleased with my larger, beautiful, and SOLID new deck! I'm also extremely pleased with Jim and the crew at Premier Exteriors! I would definitely hire them again for future projects. I couldn't be more pleased or impressed with this company."