Get matched with top tankless water heater repair pros in Grand Rapids, MI

"Fantastic! Very quick response on a Saturday. Tyrone was close by and quickly came over to evaluate whether or not this was a repair or a replacement for our Rheem tankless water heater. He was very kind and knowledgeable. Unfortunately, as I suspected, it was a replacement. Jeff the project called and we walked through our options and price with him. He was low pressure and very understanding. We decided after our research to schedule a replacement for Sunday morning. Les and Brandon arrived on time and were very nice and worked quickly. Overall it was a great experience and GREAT customer service! Les and Brandon were very helpful, knowledgeable and informative. HIGHLY RECOMMEND!!!"

Affordable Water Heaters is a full-service water heater repair, replacement and installation company offering residential water heaters. We are a licensed and insured plumbing company that specializes in Water Heaters! Local offices in the Detroit, Kalamazoo, Grand Rapids areas.\n\nAffordable Water Heaters has been specializing in all aspects of water heater replacement and repair service since 1996 and is considered an expert in the industry. Absolutely the highest quality work for the lowest price is our guarantee. Our years of experience, along with the use of quality products and pride in our workmanship has kept our valued customers returning for all their hot water needs.

"water heater was installed. He visited in the evening for a quote. The new water heater was installed the following morning. We're very happy all around with the craftsmanship"

"Joe came out the next day. Replacement water heater, updated the things that needed updating. Reasonably priced. Very kind and professional. I would call him again."

"Andrew was very knowledgeable and thorough in explaining to us the differences and advantages about converting to a tankless water heater. The installation went smooth and as of now we are happy customers and would call them again if we needed."

Our focus is to be on time, follow the Michigan Plumbing Code no matter how difficult the task, and provide you with peace of mind. Our team of plumbers has over 50 years of experience and we're ready to serve you! Please contact us today for prompt, and best in class, service!\n

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project in order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"I appreciate the work Tristan at Drenth Plumbing provided. We are remodeling our house and he replaced our entire home from copper to PEX, installed our new hot water heater and also helped put in our bathroom fixtures/drains. He was clean, fairly priced, and most importantly worked quick. Highly recommend if your looking for someone who has a good understanding of all the issues you might be facing."

"Everything about our experience with this company was fabulous. Talking and arranging our appointment was excellent. The receptionist was very friendly and helpful and kept us informed. She said the gentleman would be out shortly, and he was, and started immediately to address our problems. (broken water lines). He was pleasant, neat, friendly and very professional."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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