Get matched with top foundation drainage installers and replacers in Grand Rapids, OH

"Matt K and his crew did a very thorough job with interior and exterior work to waterproof our foundation and basement. They were running behind on another job so were a bit delayed in getting started but made up for it by working through part of the weekend to finish up."

"There were quite a few issues along the way. Bottom line, their communication should have been better. I had to complain to achieve a desirable outcome and get the job over the finish line. At the end of the day, they provided quality work and they corrected all of the issues I had. I didn't love that the sales person quoted a flat rate and wouldnt include a price breakdown. I feel like I overpaid for what was done, but my foundation and crawl are cleaned up and sealed, and I know it was done right."

"I had several quotes for a fairly extensive leak in my poured basement wall resulting from poor workmanship during the original construction. Several contractors told me the foundation would have to be dug up to do a proper repair. I was hoping for another solution so I called this company. They came out to look and I was immediately impressed with their professionalism and candor. The first rep did not try to pressure sell me and even expressed skepticism that they could fix the problem. He called in other resources from the company to inspect it and offer their assessments. After careful examination and consultation with each other they determined that sealing the wall from the inside was feasible. I waited until now to write this review so I could be honest about how it turned out. Well, it hasn't leaked a drop! I would recommend this company to anybody. They earned my trust and they saved me a lot of money and grief."

"In June 2020, a very large tree branch fell on my home with damage to my roof and siding and knocking the chimney down to the ground. I live 4.5 hours from Toledo and since I was not going to be able to be onsite for contractor selection directly, I relied on recommendations from various resources, looked into reviews for each, and communicated often with my father who acted as my eyes and ears while I was away. Dad also provided extra insight as he was in the construction trade for 50 years so could talk-the-talk and walk-the-walk. Of course, his is my most trustworthy recommendation and I value his opinions and guidance, especially in this unexpected and unfortunate circumstance. We chose Seagate based upon this information. I was looking at a whole new roof, chimney rebuild, new siding, window cladding, awnings, and shutters. Things moved along and, given the coordination efforts that need to be made with various subcontractors and weather conditions, delays were understandable…after all, mine was not the only job they are all working on. Throughout the five-month project, there was a period of time when it seemed communication stalled and work came to a halt, neither my father nor I had been provided a status of the job. It wasn’t until I reached out to the project manager to get an update. After a few phone calls on both sides, we were able to get back on the same page. The stall wasn’t related to the major work like the roofing, siding, or chimney, it was more that there were manufacturing and delivery delays that I wasn’t aware of for the awnings (& wouldn’t be since I wasn’t directly involved with that behind-the-scenes responsibility) and there were a few smaller items still to be fixed. This is not meant to demean the work done overall, but more of a suggestion to inform the customer when such instances occur simply in order to let them know they are not forgotten. From that point forward, communication greatly improved between the project manager, Dad, and me. I was given the project managers cell phone number for direct access. When the awnings came in, they were the wrong color scheme. Yes, I was disappointed; however, mistakes happen and I was reassured that I would get what I selected. The correct awnings were received in a timely manner and all was back to expectations. The remaining items were finished within a few days as well, making the job complete. While there may have been a few bumps along the way, they were promptly remedied which restored my faith in the company and I would choose them again for exterior work. Incidentally, when it came time to sign-off the job and the final invoice was received, there was a discrepancy in the total amount from them as compared to my insurance company’s final numbers for payment. The project manager and office staff promptly resolved the issue after communicating directly with my agent and final sign-off and payment was recently taken care of. Thanks to Seagate Roofing and Foundation and their subcontractors, my home now has a brand new exterior which I am extremely grateful for, and proud of, due all of their work."

"Finished job very quickly and efficiently. Concrete looks beautiful. Some areas do not drain super well but most of it does. 1 or two spots on the edge have some hollowed out holes underneath"

"Had Betts Structural Engineering come and look at the foundation of a house we were in contract on. Josh came out and was professional and informative. He informed us the foundation was failing and explained what needed to be done. He throughly explained everything and told us how we could do it ourselves for much cheaper than a contractor could do it. In the end he saved us from a long and expensive process if we proceeded with the house."

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"

"Overall, we are not convinced that this installation was worth the cost or disruption and the experience did not meet the expectations we had based on our conversations with the sales rep. While an interior waterproofing system made a lot of sense to address our issues, once work started, it was clear that our house already had an underdrain system in place, but the crew continued demolition and installation. As part of the work, Stay Dry required replacement of our one-year-old sump pump (and battery backup) with their system and charged extra for the battery backup. The crew worked quickly, but caused some unnecessary damage to our finished basement walls and the concrete finish was less smooth than expected. The third star is provided for the follow-up visit by their customer service team to clean up some of those shortcomings."

"They were actually able to get the job done sooner than expected. They put in a far heftier basin than I thought they would. Well worth the money."