Get matched with top wood flooring refinish pros in Grosse Pointe, MI

"We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in areas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be don"

"Footprints had a very good group of subcontractors do my job. They were meticulous, prompt, courteous, and efficient. Customer service was excellent too (scheduling, phone calls, texts, etc). The floor looks gorgeous"

"Fantastic experience! Great communication from start to finish. Best of all, our floors look perfect! Such a great job! Highly recommend! "

"Awesome job! Guys were great and friendly."

"I wasn't sure if I needed to get new hard wood floors or not. Jeremy told me I didn't need to purchase new and he could refinish them to look like brand new. I wanted a darker color and Gorno Floor follow through with their promise. Thank you Jeremy for the suggestion and the beautiful job. K.Ferraro"

"The flooring company did such a wonderful job in the Vinyl sheet in my basement. I tried to hire Home Depo they say they don?t do vinyl sheet. Seems look great. They are very professional. They came on time. They did a super job."

"RANDY?s work was excellent however his follow-through was incomplete. He was supposed to come back and finish the shoe molding and transitions along with one additional finish coat on the stairs, but he never responded to my calls or texts."

"The drywall repair was completed in a professional manner with great respect paid to me and my property. I would hire this company again."

"For the person that wrote the previous review, I'm glad your experience was better than mine. Where do I start. Let's start with punctuality, days he said that he would be working in the bathroom would always changed before he left for the day on a regular basis. The day he completed the job, I came home excite to see my new bathroom. Well, there were multiple issues. I sent him pictures of my concerns and no response for over a week. I had to contact Angi's list because I had called Antoro multiple times on two different phone numbers and sent test messages for days and never got a response. After filing my complaint, he finally called me. He told me he would make the repairs and will work Saturday, Sunday and Monday. He came Saturday, then here we go again. He said he cant come back until Tuesday. The first two pics are today. The grout has separated after 1 month which water is going through. Disappointed "

Hey my name is Dorthy Nailer and i Own BUsy HorNet. I am Proud Alabama State University Grad!(Go Hornets#Ilove My HBCU🐝)There is Where I obtained my Bachelor’s degree is Social work. Being a social worker has gave me interchangeable skill set. I have Coordinated and Correspondent Child welfare seminars and Fundraisers. I have also taken those same skills to run my own business Busy Hornet 🐝 Where we gets it All done! I started this business when I couldn’t get a job in my field. What i have grown to love is the rapport i have maintained with my clients. I specialize in deep cleanings, so if you find yourself self overwhelmed and see the destress being taken out on your home call me i help you have more time for family time and self care and less time for life smaller messes. I have also worked with realtors in Atlanta and Florida to do move in move out and house showing cleanings.I’ve also done air bnb cleanings so call me if your need the help. I also have expand my agency