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"Craig is always very professional whenever we call him to do a project at our condominium building. He always responds quickly, and I can always count on him to show up ASAP in case of an emergency call. Over the years I have used many handymen, and Craig, by far, has been the best. His workmanship is top notch, and his prices fair. As the building manager, I recommend him for all your handyman and landscaping projects."

"I hired him through Angi, and was really happy with his job and knowledge. He has a lot of experience and know what he is doing. Will fully recommend him and hire him again if I need to do another job at my house."

"An excellent experience from start to finish! The customer service team was fantastic, the technician talented and pleasant, the cost reasonable and the result FANTASTIC! Can’t say enough good things about this company. My highest recommendation. "

"Awesome, everyone was so friendly and helpful, answered all my questions and very professional. I would recommend Modern Energy in Worcester to everyone. I am so pleased with there work and services."

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"My furnace needed to be replaced. I got a few bids and Matt RPM got the job. He was meticulous in his work! He reviewed with me what I needed to know. He left the area cleaner than he arrived and over time if I had a question he was quick to reply. I would hire him again in a minute!!"

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

"It went great! They were very responsive and the people who work there are very helpful and pleasant. I would highly recommend them to others."

"Timely and very fair price"

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."