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"Hired and used Yates to rectify a plumbing issue. They are very friendly, honest and professional. Excellent follow-up and communication, dependable and reliable local service. I am very Happy with the work they did for me. Should I have any additional plumbing needs I will be calling Yates and referring friends and family. Thank You Much Much!"

"I hired this company and the first time they came out, the experience was wonderful ? the two workers were very kind and professional. However, they forgot to secure a bolt, so they sent out a second crew to fix it. Unfortunately, the second experience was very disappointing. They left my bathroom a MESS, with what looked like mud (or worse) smeared on the wall, toilet, door, and the floor. On top of that, the part they installed looked a bit out of place. They also mentioned being ready to go home, which made it seem like they rushed through the job. I find it very unprofessional that they didn?t clean up after themselves or at least let me know they had made a mess. I had to repaint my walls. "

"Great job servicing my water heater"

"Professional, courteous, prompt and good communication. I appreciate that the technician (Mike) took time to explain the nature of my plumbing need and my options. And I'm pleased with the work done. I would recommend this company."

"Excellent great communication very fair"

"A few time snags due to COVID, but overall quality work through and through."

"Mark and team did an excellent job with our dining room remodeling. Great communication and completed in a timely manner."

"I would give a 0 if I could. Is it a thief if you give them money and they don't do the service then don't give the money back? If so, then David is a thief! It's been going on almost a year of trying to get my money back but David either doesn't understand English or he's purposefully manipulating the system and therefore, me, by playing games, not showing up for court, and not meeting deadlines, and most importantly NOT GIVING ME MY MONEY BASED ON THE JUDGEMENT BY THE COURTS issued last March!!! This is the case #, check it out for yourself: 22000428SCMXAX"

"Corey was amazing, on time and thorough with all aspects of the repairs. Pricing was fair and reasonable. Give him a call if you are needing anything completed for your home. Vast knowledge of all repairs."

"I am writing to formally lodge a complaint against Isack Berg who I hired through Angi for a home improvement project at my residence. The project, which began on November 13, 2024 has been plagued by numerous issues, including poor workmanship, failure to adhere to the contract, and multiple no-call, no-show instances. Despite paying $22,000 upfront and for materials, the contractor has failed to complete the work as agreed. Details of the Complaint: 1. Substandard Workmanship – Two licensed and bonded contractors have inspected the work and provided written statements detailing severe deficiencies. Additionally, I have over 200 pictures and multiple videos documenting the issues. 2. Breach of Contract – The contractor has repeatedly failed to meet agreed-upon deadlines, leaving my home in an incomplete and hazardous state, exposing it to interior damage and major inconveniences. Specific issues include: o Roof – Not completed per contract, leaving my home vulnerable to damage. o Windows Trim – The sill on the front window is rotten; I had to pay $450 out of pocket for repairs. o Mastercool Unit – The back house unit’s wires were cut to the control switch. o Lighting Issues – No lights installed in the spare bathroom or the great room. o Structural Issue – No permit was pulled for the 20-foot beam in the great room, which now requires review by a contractor and the city to ensure compliance. 3. Failure to Communicate and No-Show Instances – On multiple occasions, the contractor failed to appear as scheduled without providing notice or explanation. 4. Additional Expenses – Due to the contractor’s negligence, I have incurred additional costs, including hiring another contractor for emergency repairs and dedicating over 40 hours to cleaning and correcting some of the mistakes. Given the severity of these issues, I request that Angi take appropriate action, including investigating this contractor, removing them from the platform if warranted, and assisting me in resolving this matter. I have also contacted the contractor’s bond company and am considering legal action. I am attaching all relevant documentation, including: • Written statements from two licensed contractors • Photographic and video evidence of the subpar work • Records of payments and additional expenses incurred • A copy of the contract and related communications I appreciate your prompt attention to this matter and look forward to your response. The project began on November 12, 2024, and was initially scheduled to be completed by December 24, 2024. However, the completion date was repeatedly pushed back—to December 28, then December 31, then January 10. After January 2, I had reached my limit with the poor workmanship and lack of concern for my home’s condition. The contractor’s worker was asked to leave, and I contacted Joe. He informed me he was in California and requested time to correct the situation. He assured me he would return and restart the work, but after repeated delays and unresponsive communication, he finally scheduled a walkthrough on January 20. Despite this, he failed to respond all week and only emailed on January 26, stating he would restart the work on January 27. On January 27, the contractor showed up for only six hours before leaving, stating he would return the next day. He never came back. Three days later, on the evening of January 30, he said he would return on Friday and Saturday. At that point, I told him not to bother. He has failed to address the issues related to poor workmanship and my requests to have basic utilities functioning, such as the second bathroom lights, the great room lighting, and my laundry room setup so I can use my washer and dryer. I have not been able to do laundry in my home for over three months. Even on January 27, when he did show up, he merely skim-coated parts of the walls and ceiling. This resulted in cracks because he repeatedly applied mud over bubbled seams instead of properly fixing the issue."