Get matched with top plumbing installers for a remodel or addition in Guston, KY

"The plumber arrived and spent 6 hours trouble shooting water heater problem on newly constructed home. He was good and identified problems and took action to correct, but could not fix water heater issue. He discovered there was not enough power, so he could not charge for his efforts as he did not fix it. He offered a $16 and some change monthly service plan to help with costs and I agreed, but he genuinely tried his best including replacing two heating elements. His company brought two electricians who were here for 1 hour and charged over $300 to report there was a break in the wire and did not repair. Next day the builder of the house brought his electrician for 30 minutes, made repairs finding 3 wires leading from breaker box, but only 2 leading to water heater. He diagnosed a junction box somewhere was embeded that the 3rd wire went to. The two remaining wires had been accidently crossed and were wired wrong to the water heater. He corrected that and was done in 30 minutes."

"We had an "emergency" on a Saturday morning where multiple toilets were backing up.  That condition prompted us to look for a plugged main septic pipe out to the tank or the septic tank itself had become overloaded with sludge.  We called Lex-Rooter around 9:30am hoping they could get to us today (and we live in the next county NE of Lexington.)  They were here within a couple of hours.  The service technician, "Nate", quickly identified that the main septic line was "full" and we either had a plug at the outlet to the tank or the tank was full.  We pulled the cleanout drain cap on the septic tank; the effluent was at a normal level.  So "Nate" correctly concluded that we had a plug in the main line. <br /> To get the most-direct clean-out route, it worked out best to pull up one of the other toilets in the house.  "Nate" did that very quickly and with no mess.  Then he started the drain cleaning process.  Unfortunately, what he found was a surprise.   Apparently the main pipe from the house to the inlet on the septic tank had fractured at some point (it's Schedule 40 PVC put in about 24 years ago) and some roots from a foundation bush had grown in there and allowed a root/dirt ball to form.  "Nate" 's drain cleaning device couldn't cut all the way through that mess but did open it enough to allow liquid to flow freely. <br /> So the good news is that we can use the bathrooms albeit watching how much water (and TP) goes down the drain for now.  The bad news is that we'll need to excavate that pipe and replace it which is more than Lex-Rooter does. <br /> But we were grateful we still had use of our facilities and that Lex-Rooter was prompt, professional, and conscientious particularly on a weekend.  "Nate" even gave us a little break on the price since he could "solve" the entire problem.  <br /> We'd definitely use Lex-Rooter again for a drain problem. <br /> <br />"

"Had them come out for two different repairs. The first repair was for a clogged drain and the response was immediate and the man that came out was very helpful. The second repair was for moving some lines of ours in a laundry room and Craig came out for an estimate and then upon my approval scheduled a date for making the modifications. Everything went according to plan and the estimate. So far I've been very pleased with this company."

Additional DBA - Knight's Mechanical.

"Called to set up covenient time to get leaky tub faucet fixed. Called on Thur and made an appointment for Monday. I was not in a hurry and didn't want to take off work. He came on time4 pm. Diagnosed the problem in a few minutes but didn't have needed parts. He returned next day same time and fixed leak in no time. Very polite and did the job. <br /> <br />"

"No problems with the quality of the work or the time it took, but it was surprisingly expensive. So much so that I almost regretted having the work done. The plumber found the shut-off valves inoperable and began replacing them without telling me about it or the additional cost. I should have looked over his shoulder more often and asked more questions, but I did not. Any repairman beginning additional repairs without asking really rubs me the wrong way and leads to a "B" rating at best and a "No" on hiring again. Learn from my mistake: make certain that you do your research on pricing and agree on a price range and scope of work with Geiler (or anyone, for that matter) before they begin the work."

"He is very good and if he tells you he is going to be here at a certain time, he is. I like him because of his promptness, his professionalism and his knowledge of plumbing."

"I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report."

"The plumber was very helpful with different scenarios that we could do. He was also helpful with other companies that may do a service they didn't do. He was always on time and very professional. <br />"