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"Fast installation, great crew."

"Oct, 2022 Roof Replacement on House and Garage. I researched and reviewed all about Roofing at You Tube, This Old House, Books, etc. I was able to get 3 bids to compare. I am very Satisfied with the work done on my Roof. David Stewart (stormmasterroofs.com) was there to supervise the Roofing Project as I also watch the progress done in 1.5 day. He answered every question that I asked and he was pleasant to talk to. Here are the Items that made me select him as my Roofing Contractor: 1) Removal of 2 layers of existing Roofing is included in the price. The others only specified Extra $'s so it may come as a surprise and can charge up to $4,000.00. 2) My Roof is a 50' x 51' plus pitch and only had a 1" x 6" strips of wood as its decking, looking from inside the attic. I wanted the whole Roof re-decked so it is more durable as we are planning to put Solar Panels in the near future. They sheathed the whole roof with 35 pieces of 4' X 8' x 7/16" (O.S.B.) put on top of the existing ones ( 1"x6"). He charged labor at $35 per sheet plus the cost of each sheet which is about $24 each including taxes. Thus $59 each sheet labor and materials. Others may be charging $75 per sheet labor and materials. 3) The Items furnished and installed were the ffg: a) Ice and Water Shield (on the roof edges), b) granulated water proofing on the eaves, in the valleys and on the entire rear roof where the solar panels are proposed to be installed, c) synthetic underlayment on the roof surface, d) new drip edge (by the gutters), e) flashings on two roof gables, f) flashings on pipes sticking up the roof such as the bathroom vents, plumbing vents, Furnace chimney, Radon exhaust chimney, g) new ridge vent plus shingles over ridge vent. h) Owens Corning (OW) Duration Tru -Definition laminated shingles. StormMaster Restoration & Roofing use OW which is Engineered to deliver 130-MPH wind warranty performance, has a nailing strip with tough, woven engineered reinforcing fabric that would not tear down from wind. GAF may also have this with their newer release but with a higher price. OW's are affordable and readily available. 4) They covered our shrub plants with some Tarp to protect it from damage. 5) They did a good cleanup, scouring for nails with a magnetic tool. 6) I payed with my credit card thru Angi to facilitate payment and did not charge for extra fee. Other may charge 3.5% fee using credit card. 7) David Stewart also handled the roof inspection application and fee. I did not wait for my old roof to deteriorate further nor wait for the insurance adjuster. Putting a new roof will enhance the value of the house at the same time enjoying now the protection of the new Roof with confidence. Who knows the price of labor and materials may go up too in the future."

"I hired Otto's to replace the old roofing on my home. From the first contact through the entire process they were very professional and went over everything with me. They were very easy to work with and I could call them any time I had a question. They finished my roof in one day and cleaned everything up afterwards. They did a first rate job and I would recommend them to anyone that needs roofing work done. Gloria E. - Mattoon, IL"

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"Found out that our roof was not installed properly because they did not use washers with the nails. They also did not seal off the old vents properly. This has caused water leakage. Check BBB, this company’s accreditation has been revoked."

"Overall the install was okay at best. The quality of materials was very poor even though we paid for cedar . They are way overpriced and don't stand by there products/work. I’ve attached photos of the posts visible on the outside of the concrete…. It’s safe to say we will not use them in the future, nor would we recommend their services. We went with SK because most of the fences in town were installed by your company and expected more based on their reputation but I think because we were are not in the richest area we didn't get the same kind of care/quality of work. When in reality what we got was a shoddy fence job with warped boards, bent fence posts, and a gate that was improperly installed - all by a crew that spent more time utilizing their smoke breaks & breaks than they did working on our fence. I’m generally not one to complain, even when I want to, but it is ridiculous that they would claim that our gate falling over was caused by storm damage when there was visible wood rot visible at the bottom of the broken posts and none of the rest of the fence has fallen over that is out in the open more. We do realize that it has been 4 years since installation, but there is no way that it should have rotted that fast and if it had been installed properly, it wouldn’t have at all. It is obvious that SK does not stand by their products/work. Ultimately, we decided to do the work ourselves, because $800 is just crazy for replacing two posts that was their fault they rotted when the materials cost us less than $100. The posts were obviously rotted, and while digging them up we learned the reason the posts failed was because they were partially installed outside of the concrete. This is deeply concerning and it makes me wonder how many of our other posts were installed incorrectly…. Hopefully you don't have this issue but we would strongly recommend someone else. We wouldn't even been writing this if they would have just stood by the work they did and fixed the mistake they made. Heck if the whole fence blew down and it was real wind damage I wouldn't even blame them for say sorry that is wind damage there is nothing we can do about it."

"no-show, no call, two days in a row."