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Hot tub or spa installers and replacers in Hampton
Although we can probably do a lot of things we have found over the years. We figured that we can achieve a higher level of customer satisfaction when we stick to our core values and provide the service that we are best at. That is a Five Star Bathroom Solution Project. We love to stay in our own lane.
"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."
Leah N on September 2024
Although we can probably do a lot of things we have found over the years. We figured that we can achieve a higher level of customer satisfaction when we stick to our core values and provide the service that we are best at. That is a Five Star Bathroom Solution Project. We love to stay in our own lane.
"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."
Leah N on September 2024
Owner operated, serving the Greater Atlanta area for more than 20 years! We work with several types of materials ranging from Cast Iron to Fiberglass. Our quality work has brought out the beauty to our clients tubs, cabinets, counter tops, sinks & tile. We have worked with some of Atlanta's premier residential properties. From high rise apartments to commercial clientele, contact to experience the quality of an Angie's List highly rated service provider!
"Excellent, also ask about a bathroom sink 65 years old. He said the sink was to far gone and not worth resurfacing. We appreciated his honest opinion. He did clean up 2 bathroom sinks , no charge and removed old stains and they look so much better. Exceptional service and very personable."
Jan S on November 2020
Owner operated, serving the Greater Atlanta area for more than 20 years! We work with several types of materials ranging from Cast Iron to Fiberglass. Our quality work has brought out the beauty to our clients tubs, cabinets, counter tops, sinks & tile. We have worked with some of Atlanta's premier residential properties. From high rise apartments to commercial clientele, contact to experience the quality of an Angie's List highly rated service provider!
"Excellent, also ask about a bathroom sink 65 years old. He said the sink was to far gone and not worth resurfacing. We appreciated his honest opinion. He did clean up 2 bathroom sinks , no charge and removed old stains and they look so much better. Exceptional service and very personable."
Jan S on November 2020
40 years experience remodeling, repairing residential properties. Plumbing, Heating, Air Conditioning expert
40 years experience remodeling, repairing residential properties. Plumbing, Heating, Air Conditioning expert
Home remodeling. Interior & exterior restoration. New construction
Home remodeling. Interior & exterior restoration. New construction
Mayan Pools and Sports Construction has several employees and experienced sub-contractors and flexible terms and conditions.
Mayan Pools and Sports Construction has several employees and experienced sub-contractors and flexible terms and conditions.
Our team of talented professionals can remodel your entire home or simply enhance your kitchen, basement & bathroom. If your home has been impacted by storm damage, we offer complete restorations services that include: emergency tarping, roof inspection & repair, water extraction and water damage repair to carpet, sheet rock, hardwood floors and more. Most contractors either do not know or do not care how to properly deliver a quality construction project. They get business by offering an enticing cheaper price. Ultimately, they use cheap labor and/or cheap materials & we usually repair what other contractors have installed improperly.If you need your whole-house renovation from design and material selection through completion, BrownsWood Home Improvement Services can guide you through the entire process of transforming your home. We have also worked in the renovation of well-known hotels such as Hampton Inn, Double tree, Holiday Inn, and the Marriott, as well as many other residential and commercial projects! We have extensive work experience throughout the Southeast. Our wide range of projects include bathroom remodeling, kitchen remodeling, basement finishing, decks, hotels, churches, office buildings, retail centers and government buildings.We are a general contractor dedicated to achieving 100% customer satisfaction committed to providing our customers with personalized services and quality work at the right prices. We pride ourselves on the quality of our work and our friendly service that builds lasting relationships with our clients. Please take some time to explore our website and call us with any questions you might have. Thank you for considering us for your next project! We will be honored to help you! " When you're looking for the best call the best enjoy your home again like the first time ". Go with the name you trust Browns Wood Home Improvement Services ...
Our team of talented professionals can remodel your entire home or simply enhance your kitchen, basement & bathroom. If your home has been impacted by storm damage, we offer complete restorations services that include: emergency tarping, roof inspection & repair, water extraction and water damage repair to carpet, sheet rock, hardwood floors and more. Most contractors either do not know or do not care how to properly deliver a quality construction project. They get business by offering an enticing cheaper price. Ultimately, they use cheap labor and/or cheap materials & we usually repair what other contractors have installed improperly.If you need your whole-house renovation from design and material selection through completion, BrownsWood Home Improvement Services can guide you through the entire process of transforming your home. We have also worked in the renovation of well-known hotels such as Hampton Inn, Double tree, Holiday Inn, and the Marriott, as well as many other residential and commercial projects! We have extensive work experience throughout the Southeast. Our wide range of projects include bathroom remodeling, kitchen remodeling, basement finishing, decks, hotels, churches, office buildings, retail centers and government buildings.We are a general contractor dedicated to achieving 100% customer satisfaction committed to providing our customers with personalized services and quality work at the right prices. We pride ourselves on the quality of our work and our friendly service that builds lasting relationships with our clients. Please take some time to explore our website and call us with any questions you might have. Thank you for considering us for your next project! We will be honored to help you! " When you're looking for the best call the best enjoy your home again like the first time ". Go with the name you trust Browns Wood Home Improvement Services ...
Building Communities And Remodeling Homes In The Metro-Atlanta Area For Over 15 Years! Licensed & Certified General Contractor! Remodels, Roofing, New Construction, etc.
Building Communities And Remodeling Homes In The Metro-Atlanta Area For Over 15 Years! Licensed & Certified General Contractor! Remodels, Roofing, New Construction, etc.
We have been providing quality pool table and swimming pool services for over 20 years now. We provide a 90 day warranty on all services we provide and also provide a lifetime warranty on the level of your pool table with all assemblies and re-levels.
We have been providing quality pool table and swimming pool services for over 20 years now. We provide a 90 day warranty on all services we provide and also provide a lifetime warranty on the level of your pool table with all assemblies and re-levels.
Solar Installer for Solar Electric, Solar Hot Water and Solar Pool Heating
Solar Installer for Solar Electric, Solar Hot Water and Solar Pool Heating
Hot tub or spa installations and replacements FAQs
While these terms are often used interchangeably, there are a few key differences to note. A hot tub is any large vat of water that can accommodate more than one person to relax and entertain and does not necessarily include jets. A spa refers to a hot tub that includes jets for therapeutic purposes. In contrast, a whirlpool tub is a bathtub with jets found inside a home’s bathroom (often the primary) rather than outside.
Hot tubs last five to 20 years, with inflatable models lasting up to seven years. If you opt for a high-quality, permanently installed tub made from durable materials and backed by a solid warranty, you can enjoy long-lasting performance. Professional installation and regular maintenance will help extend your hot tub's lifespan and protect your investment.
Popular hot tub brands include Arctic Spas, Bullfrog Spas, Cal Spas, Caldera Spas, Hot Spring Spas, and Viking Spas. These brands deliver exceptional quality and innovative features that suit a variety of design and performance preferences. Their products benefit from reliable engineering, superior energy efficiency, and extensive warranties reinforcing long-term satisfaction.
Hot tubs use electricity, which results in operating costs of $20 to $30 per month. Engineered components, including the heater wattage, size, and thermostat setting, determine energy consumption. Energy-efficient models with insulated covers, thermal blankets, and modern controls help reduce costs while maintaining performance. Regular upkeep and precise temperature settings optimize energy use and prolong your hot tub’s effectiveness.
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