
Serving Hayward, CA and surrounding areas
Approved
In business since 1999
Free estimates
Warranties offered
"I don't normally give bad recommendations, especially for a company that is obviously quite skilled at what they do but boy, do they need help in the customer service department. When I called for an initial quote, I had to call a couple of times to get an appointment for a quote. Julian came out, very nice and I enjoyed talking to him. He took measurements saying I'd get a quote in a couple of days. Called him a week or two later to check status, no answer; called office to check status, he called back and I finally got a quote. Hired Meza...the work was done well, workers were professional and courteous, the two decks look great and Julian, like I said, was pleasant to work with even tho initially slow to respond. After the decks were done, I decided to have more work done and Julian encouraged me to call back as soon as I was ready to have that work done, so I did...one ramp was a bit shorter than I wanted (slope is too steep for old people), decided to have rails put around the large deck plus continue the redwood walkway down the side of the house and add a larger planter box. Took a couple of phone calls to get Julian back out, but I figured they were busy catching up from having been shutdown because of covid. when we finally connected, he came out and again took measurements and promised a quote. Almost 3 weeks later and nothing. Called the office, they promised Julian would call me back the next day and nothing. A couple of weeks later, 2nd call, again promised Julian would call and nothing. A couple of more weeks, 3rd call, this time no answer at all so left a message asking to please hear from someone...it's now been 2 months since he came out to measure and still nothing. Obviously they don't want or need my business so I'll have to find someone else to do the rails, etc. And next year when I replace the fence around my backyard, I won't be calling them. I also went back to 2 people I had recommended them to and suggested they find someone else which is really too bad because they did do really good work but their lack of response is very discouraging."




















































