Get matched with top tankless water heater repair pros in Hempstead, NY

"Fine work very nice"

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

"They installed a minisplit cooling system, with 3 exchanges June 2021. Since then it is not operating the way it should. In my bedroom with the door closed at night on cool at 70 degrees the humidity goes up to 80%. I wake up uncomfortable, change it from cool to dry mode. The humidity will go down into the 50% range but the temperature drops down to 62 or less! So in cool or dry mode I can't get a good nights sleep! They come and look at it and tell me everything is fine. I'm going to buy a window air conditioner tomorrow which seems insane because i spent $10,000 on this minisplit AC system!"

"I call this company a guy name Paul picked up and then he send a guy name Raj. The guy told me $400 for the fix and tone up for my steam boiler. Then he didn't even drain the water and clean the boiler. Next day the boiler was flooded and I call them and for next 2 days they kept telling me they are coming and never showed up! So I had to get some other guy to fix the issue. *This company overcharge you and don't do the job properly and leave you hanging*"

"Great experience with Felix. Super reliable! My dad who’s a contractor also used him because he’s so great. "

"I called Premier HVAC Services for a routine check-up, and they never showed up. After waiting 3 hours, they rescheduled for a week later without any apologies. Completely unprofessional and unreliable. I wouldn’t trust them with my HVAC needs."

"Excellent job??????. Excellent customer service and very courteous. Left work area very clean and tidy."

"It was an absolute joy and delight working with Tarique and Andrew. My initial conversation with Tarique was very professional and informative. He put me at ease and i felt comfortable asking questions about the project throughout. I really appreciated that we could coordinate and send pics of the issues beforehand so there would be no surprises at the time the work started. His quote was reasonable, not the cheapest option but the last time i went for the cheaper option I got stuck with a plumber who triggered my PTSD. Tarique and Andrew were both very respectful, professional and completed the job in the time allotted and i appreciate that. I have a very short list of people i will call back again to work on our family home and Caprens Piping & Heating is one of those businesses that will be visiting us again (the number's on the fridge). Thanks guys!"

"We had an emergency after a power surge that fried our furnace. Varsity was at our home first thing in the morning. Ralph went through a thorough diagnostic process with us, went over all of our options with prices, and we ultimately replaced our entire unit. The work was done efficiently within hours. No mess to clean up afterwards, and the techs at Varsity returned our home to the safe, warm environment we needed in preparation for a large winter storm. The techs took proper precautions when entering our home, even going so far as to wearing shoe coverings to protect our floors. The service manager communicated the entire process with us before it was happening, keeping us informed every step of the way. The employees at Varsity treated our family like their family. They made our urgency their priority. Every employee we spoke with was kind, respectful, and thoroughly educated on the situation, even the customer service representatives. This company will continue to serve us through the years. They’ve earned our trust from day one."

"The repair to my leaking toilet was fixed well enough, after telling me my relatively new toilet water shutoff valve was broken and would need to be replaced for an extra $100. Foolishly, I did not verify this for myself. Afterward, when I was summoned to inspect the repaired toilet, I was told my toilet tank float valve that shuts off the water inside the toilet tank once it fills was broken, and that it would cost me another $50 to fix. It was NOT broken prior to his arrival. He left and said he'd contact me later that evening to arrange for a return visit to fix it. In the meantime, I found the top cap loose and tightened it. Then flushed the toilet 4 times, each time observing that the float worked as designed and the water that fills the tank shut off properly at the designated level. It has worked great ever since. He did not contact me later that night but the next day, when I told him I fixed my own shut-off valve for free, and would not need his services."