Get matched with top asphalt shingle roofing installers and replacers in Henrietta, NY

"I’m not a part of, nor do I know anyone prior to meeting Mr. Roman Shklyar at Sunset Roofing LLC. Let me say this: I never take the time to write reviews, but I’m compelled to write this: #1. Absolutely, hands down number one in customer service! Roman’s communication, and follow through is superb! What a pleasure it was dealing with him on my roofing project! I didn’t meet his crew, but they all did a great job on the roof! #2 Roman was very knowledgeable, courteous, and straight forward. I was under promised and over delivered! He quoted me three weeks and the job was completed in less than two weeks from our initial meeting! Yes they had a time slot open up, good weather was a factor I’m sure, but he called me and said “we can come and do the roof earlier than quoted is that ok ?” #3 No surprises! I was quoted and billed the same dollar amount! They did a complete tear off, installed a new roof on my home and also replaced a missing piece of fascia. The house looks great! #4 When we were talking about the job, he took the time and educated me about the choices between metal and shingles! I highly recommend Sunset Roofing LLC. If you need roof work done! Mark A. Pellicane- Geneseo, NY"

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"My husband and I are very pleased with Sunset Roofing. We had the first phone call answered right away and an estimate scheduled the following day. They told us that their lead time to have the roof and gutters done was about 5 weeks and we did have the roof and gutters done 5 weeks after we had the estimate. They were able to get the roof completely done within 1 day and the gutters within half a day. Very efficient, professional, clean and courteous! Roof and gutters look great and so far no leaks!"

"Salesman was true to his word, showed up when the work was to be done, the workers tore off old roofing and installed new shingles in a timely manner, cleanup was done perfectly and so far we are happy with the job that was done"

"Scott did an outstanding job on the roof of the garage/and back half of the house. They installed and repaired gutters. Then they moved all the furniture, painted the whole first floor and removed some wallpaper. Replace some ceiling tiles. We are having them return to install a handrail and a towel bar. We would highly recommend them for any of your home repair needs."

"Phil was exceptional The crew did a great job including the cleanup. I would highly recommend Long Roofing!"

"The initial call to this company was answered promptly and a representative came to give an estimate. The original proposal said that work would begin the week of July 13. On July 28th, a crew swarmed my home. They placed plastic tarps over my boxwood hedges, which, by the end of the hot day, burned the tops and turned them totally brown. They also broke the top off of my favorite vintage Chicago Peace rose bush, which has bloomed in front of my house for years before I bought it in 1999. They left in their wake my gutters, haphazardly reattached, leaking, filled with water and discarded water bottles, nails and asphalt debris from the old roof. In addition, they removed, without my authorization, a portion of gutter downspout that was routed through the gambrel roof and roofed over on the front while leaving a hole in the back. Since they left, I have had to pick up bags of lunch garbage and water bottles left on both my neighbor's and my property and in the street, as well as chicken wing bones, cheese, cigarette packs and butts, nails, large chunks of old asphalt singles and other debris. Our contract stated that a new gutter would be placed on our garage, but that did not happen until August 8th, after several phone calls. At that time, the gutters on the house were supposedly cleaned, repaired and reattached. I asked the contractor that day to please replace the downspout that was removed and covered over and was told with a wink that "I've been doing this for 30 years" and that my husband had told him it was OK to do what he did. My husband has subsequently told me that he did not give his authorization to do so. I asked the contractor that he at least cover the hole left on the back side of the gambrel roof so that animals and insects could not get in there and he said that he would do it, but he didn't. I can only imply that he said that to appease "the little woman," not knowing that "the little woman" was the one who wrote the check. You can be certain that "the little woman" will not be writing a check to this company in the foreseeable future. As a postscript, I owned a small cottage on Seneca Lake which needed a new roof. I called this company for help and was told that someone would come to give me a quote, but it never happened. Guess it wasn't a big enough job to bother with."

"Trey did a wonderful job replacing shingles that had blown off my roof. He was able to find replacements that match my 20-year-old roof so it looks wonderful. Trey was polite, dependable and neat. Of course, I would hire this company again."

"Best company to hire!!! Highly recommend ROC City Roofing"

"Because of the hail storm our roof needed new shingles. We had the good fortune to be introduce to Matt and Tall Pines Roofing. With the help of Matt, the process with the insurance company and the insulation of new shingles was made (for our part)stress free. In one day our old shingles removed and new high quality shingles were installed by a professional and dedicated crew who worked tirelessly until the job was completed. Leaving the premises and grounds as clean as when they arrived. I am very happy with the new look of our roof and would highly recommend contracting Tall Pines Roofing your shingles for a new roof or replacing old existing shingles."