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"In 2021 Spring Green started a new Irrigation service, since I have been a long-term customer of their lawn treatment, I was willing to give it a try. During the backflow test, I was told I need a new backflow control. A few weeks later, an inexperienced sprinkler technician came to replace it, it took him more than a week, and he admitted it was his first time doing plumbing. After numerous attempts, the job was finally completed. Later in the year, he also completed winterization. Since I was not happy with the quality of the job and the qualification of their technician, so I changed the service to my previous provider for 2022. Before he even began the start-up process, the technician alerted me that the back-flow valved was not shut off correctly, and even asked me if the system was winterized, and who did it. He showed me a blown-out pipe connector and told me whoever winterized it was supposed to turn off only halfway, not completely shut off. The winterization probably was not done correctly, so the remaining water in the system froze during winter and damaged the whole system. The replacement cost was about $600. I complained to the Spring Green office every two weeks (message for the person in charge of irrigation), to give him time to call me back. During my last call (the third) I left a message to the office manager and alerted them that if no one return my call, I will file a complaint to BBB and on social media. I will also cancel the lawn treatment service for next year. I gave her one week to respond, and there was no return call. They do not even make any attempt to show that they care about their customers."

"Very good"

"Fast quote completed the project quickly and it looks great"

"Great people who are knowledgeable and get things done in a clean and timely maner. Would absolutely recommend. "