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"PDX Custom Woodwork ruined our house and wasted our time and money. We spent $62k for them to spend 6 months demoing and painting. We didn't hear from Lina for at least 3 months of this, only the occasional text from Manuel. Even at their best, they rarely communicated with us and it was like pulling teeth to find out what amounts of materials WE had to order, including our own carpet/padding and tile cement, which is not standard. They also never visited the site or had a project manager overseeing the work being done. We had to beg them to come to the property and that still only produced a monthly visit, at best. Their workers came mainly on weekends so it's clear they were prioritizing many newer projects over ours. Ultimately, they barely completed $20k in work- of which, none of those projects were totally finished- and have done about THREE TIMES that amount in DAMAGES to our property, bringing the total to around $100-120k. They gave us half our kitchen cabinet doors three months ago then kept telling us the rest were on the way. Though all of the built-ins we hired them to redo were demolished, they never fabricated the new ones. We paid for all our flooring materials ourselves, which is not an industry standard, and they had the audacity to ruin them FOUR times. We shouldn't have given them the benefit of the doubt when they said they'd fix it. The patterned carpet was cut at an angle on every single piece and they ripped up carpet in places they shouldnt have, leaving us to buy and replace even more of it. Their "painters" got paint on multiple stained wood doors (including the front door and sidelights) that we were keeping, as well as every kitchen appliance including inside our garbage disposal, and in ALL of our brand new outlets and on the light switches. They also ripped a knob off of our oven range, dented all the doors on our new fridge, covered our kitchen chandelier and living room ceiling fan with paint and damaged our brand new fireplace that they were supposed to wrap in stone for us. They washed their brushes in our bathroom sink and left paint in rooms not being renovated. They made changes to another contractor’s city-permitted work between inspections, and without telling us even when we were on site. We had to correct them on measurements multiple times because they couldn't do it accurately themselves. This was maybe 1/4th of the work we wanted to bid from them. We wanted to be repeat customers, do bigger renovations, and go the long haul, but Lina and Manuel made it impossible. Our home has been unusable for half a year with nothing to show for it. Most of the work, including the over-sprayed paint job, will need to be redone, because it's spotty, has rough texture and the ceiling got the wall/cabinet paint on it in multiple areas. They didn't even seal our tile or countertops, which were the only things we thought they had completed, but didn't. Instead, we have to now file a complaint and hire new contractors, that know what they are doing this time, to finish the job."

"Super thorough, responsive, timely, and efficient. I feel like I have a plumber now 4life!"

"The job was done on time and as promised. The workmanship was top notch. We’d hire Lo’s again in a heart beat."

"Needed leaky outside facet fixed. Then asked about a new kitchen sink & installation of an insinkerator we had purchased. He purchased sink for us after hearing what we wanted & installed it & the insinkerator. He was great! But then we found out we had no water in our fridge, so called. It took several days, but he came back out & found he had forgotten to reconnect. All in all, it was a good experience & we would have him do work for us again . He would get a top rating, the office staff not so much, she kept trying to put back on us & come to find out she didn’t have the knowledge & kept having to ask others to answer our questions. If we could have called the person who did the work it would have been so much easier & faster as he would have had the knowledge of what he did & what he may have forgotten to do. Again he was top notch!!!"

"Great price, professional service, great communication and education and wonderful company. Would recommend all day long!"

"Legacy Plumbing was quick to respond and provided great service. I highly recommend them. Nobody is excited about having calling professionals to work on your house but, I will be using them again in the future. An absolute pleasure to work with. Thank you legacy team."

"Wow! The owner called right away and set up an appointment for the next day. His team came and fixed my plumbing problem quickly. They did a great job. They kept us informed and up to date. They left my home clean. I have running water again. I highly recommend them. Grateful, Toni"