Get matched with top fridge, freezer or ice maker repair or service pros in Hillsborough, NC

"great job!"

"I had a clogged washer drainpipe. One company could not fix it. Another company wanted $3,100 to replace 3 feet of pipe and remove the clog. Cary Plumbing came out, cleared the clog, tested it twice and the price was very fair! He also noticed one of the hoses to my washer was leaking and he replace it. I trust them and highly recommend them!"

"I use them for 10 years. Reasonable pricing, always on time, job always well done, and sometimes they go extra mile."

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

"Here is your warning before calling Bud Matthews…let’s start at the beginning. The first part of June, I called for an appointment for them to look at a clogged toiled in our half bathroom downstairs. They came out on June 14 and unclogged the line going to the city tap in. Well, same thing happened again. At that point it was affecting our kitchen sink. Every time we would run water in our kitchen sink the toilet would overflow. So they came on June 25 and ran a snake and camera to see what was going on. June 26th the manager came out and determined that a PVC pipe outside the house was the source of the problem. They said that although this pipe was going downhill it had a little “belly” and needed to be dug up and replaced. They came back and completed the job on July 2nd. That alone was $2750.00. I was very thankful that they had what I thought fixed the issue…I was wrong. About 1-2 weeks later guess what, we had the same issue as the beginning. Once again, we called them and they couldn’t come for 4 days. We had to deal with our toilet overflowing every time we washed a dish in our kitchen sink until they could come. They came back out on July 18th and determined it was a flapper inside the pipe that was not opening. This was not the same place that was previously repaired. Keep in mind, I had already paid them $2750.00 to fix this same problem. Once they opened the flapper, the toilet and sink were working, but they advised us we would need to replace the flapper and they would replace the flapper that afternoon or the next day. Well, that never happened, we never got a call or anything. Remember July 18th, they determined it was the flapper. I called multiple times to see why the flapper hadn’t been replaced and when it would be replaced. On the 3rd phone call, they said the wrong part came in (which is understandable, mistakes do happen) and that they would be out later in the week to fix. They did not come back until August 16th to install the flapper. Everything works fine now, but now I have a $461.00 invoice for a plumber service call and labor fee. Sounds like I was charged to replace pipe that didn’t need to be replaced, since that didn’t actually fix the issue."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Did a good job. I wish they had given me time to consider replacing wood with something instead of rushing to install vinyl"

"They did a great job for a good price and in less than a day. I will definitely be a repeat customer."

Locally owned and operated, Durham Plumbing Repair has been established since 1991. We are 24/7 assistance services and give free estimates on all repairs, replacements, back-ups, and construction for residential or commercial jobs.

"Very well. People were thorough and professional in all ways and a pleasure to deal with."