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"Job completed"

"The plumber arrived and spent 6 hours trouble shooting water heater problem on newly constructed home. He was good and identified problems and took action to correct, but could not fix water heater issue. He discovered there was not enough power, so he could not charge for his efforts as he did not fix it. He offered a $16 and some change monthly service plan to help with costs and I agreed, but he genuinely tried his best including replacing two heating elements. His company brought two electricians who were here for 1 hour and charged over $300 to report there was a break in the wire and did not repair. Next day the builder of the house brought his electrician for 30 minutes, made repairs finding 3 wires leading from breaker box, but only 2 leading to water heater. He diagnosed a junction box somewhere was embeded that the 3rd wire went to. The two remaining wires had been accidently crossed and were wired wrong to the water heater. He corrected that and was done in 30 minutes. "

"They were excellent."