
Serving Hockessin, DE and surrounding areas
In business since 2007
Free estimates
Credit card accepted
"Got a groupon for $69 for whole house unlimited air duct cleaning. Was told when I made the appointment that the groupon that additional main would cost between $100-189 addition per main as some homes have more than 1 main. I made a appointment for 8/21 but they called a few days prior to cancel and had the appointment rescheduled to today, 10/2. The guys arrived on time in the provided window. I was told my home had 3 mains and the groupon only covered 1. Each additional main was $189 (suprisingly it went to the higher amount I was told) for additional $378 ontop of my $69 groupon. I told them to just do the work for the groupon for the one main but they advised they could not cause when they "hook up" their system it would clean everything. They offered a "deal" for $329 and promised to refund my $69 groupon. I regret it but I took the $329 "deal." I honestly don't know if they cleaned anything because it entailed the guys blowing compressed air into my air vents and hooking up a vacuum hose into my basement return air supply vent. I was told the vacuum hose was used to create negative pressure to collect the dust/debri. It was a very quiet vacuum, didnt seem like it was ever on. I even went outside to their van where it was but didn't hear anything besides the air compressor. The vacuum hose was filled with some many holes I highly doubt there was a "negative pressure." I saw guy was trying patching up the vacuum hose with tape. My expecatations from previous duct cleanings was that someone would use air and agiator to break/loosen up dirt/dust but it was never used. The guys had a agiator on them never once saw them use it or heard it as it would bang against the duct work if they were. Additionally in the past duct cleanings, to create negative pressure they would seal air and return vents but none were done. I have a 4000 sq. feet home and it was done in less than an hour and they were just hanging outside of my home. Doesn't seem like any cleaning was done and there is no difference in the duct work."





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