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"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"Cleber and his crew were amazing! Installed floors into my upstairs bedrooms in one day after my husband nearly had a stroke trying to install them on his own! DIY’ers be aware, installing vinyl floors is much more challenging than it looks- hire Cleber and his crew and save yourself the stress. Worth EVERY penny!"

"My original representative left the company and Ernesto Watsky stepped in and stepped up to assist me. He is very knowledgeable, professional, and responsive. He always willing to listen and then take action of what needs to be done. It has been a pleasure to work with him. My roof is completed and looks beautiful. "

"I thought I'd provide a 6-month update on the work performed by Coen. In short, we selected them to do some minor renovations to the bedroom and living room - ceiling repair and electrical work - and then paint the entire interior of the unit. It was horrible. We settled a reduced fee and went our separate ways. Since then, we've had to remove the work they did and repaint the entire hallway, bathroom, and kitchen due to paint peeling. Based on the prior experience and having visited during the renovation, they didn't prep a single thing - the walls definitely needed that even prior to other work starting. The new contractors very clearly were able to show how the surfaces weren't prepared at all for paint related to dust under all of the layers from the drywall and other construction work they did. Not a single apology or visit from the owners to date. Don't waste your time, money, or effort on this company whatsoever."

"Excellent finish carpentry work, fair pricing, and good communication about timing and expectations. Its rare to find honesty and transparency in this industry, and David has been the best!"

"Northeast Home & Energy did exactly what they said they would do plus some. From our initial contact with Michael G. through project completion. This very difficult siding and window replacement project went off without a hitch. Matt and his crew were unbelievable! The quality of their work is exceptional and their attention to detail is unmatched. Our 100 year home looks like a new house! I would recommend this Northeast Home & Energy without question. Michael G did exactly what he said, not a question went unanswered. Then Matt & crew showed up and blew us away with their craftsmanship. I can't say enough about them, all of them."

"We are very pleased with Ray's team work. They did a great job installing the cement board despite the very cold weather (jan-feb). The installation of the door leading to the backyard (garage to backyard) required a bit of tweaking which was done in order to have a good seal. Communication requests by the team to have Indoor access to the room where the bay window was installed could have been better."