Get matched with top plumbing installers for a remodel or addition in Horseheads, NY

"I called and spoke with Michele and explained my issues. She was not sure they could get to us that week (they are located near Batavia), but called me back after 20 minutes to set up a home visit. Dan happened to be in Syracuse one day that week, so we made an appointment for the 15th. Dan tested our water, explained the system we have in the house currently, and soon deducted that our boiler system had been serviced about the same time that the problem began. As it turned out, the Anode rod that was put in our water heater was the wrong type, and was causing the iron to pull from the water and caused the smell. Once we removed the anode rod, the smell went away and the iron problems diminished almost immediately. We did change to resin guard salt pellets to help the softener system stay clean. Thank you Dan! <br />"

"They have great pricing for the quality of work they do. Right before they started work I had to go in for emergency surgery for appendicitis. They made sure they sealed off the house before I came home from the hospital. They made sure the work did not disturb me when I came home from the hospital. They were as quiet as possible, so I was not bothered. They cleaned up well after themselves everyday."

"It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward."

"It all began with a very tired-looking kitchen. I didn't have high expectations for the "wow" factor, but I was wrong. I ended up "wowed" by the contractor, the extremely reasonable cost and my new kitchen. <br /> One of the things I liked most about working with Tom was his insistence on quality. He knows the right way to do things and doesn't cut corners. He's very picky about the finished product. It was almost a contest to see how precisely his mitered corners would come together. <br /> Tom is very knowledgeable so he can anticipate and point out problems. Our kitchen design called for the plumbing to go along the wall behind the cabinets and bend around behind a corner cabinet to reach the dishwasher. I never thought about it, but what if a pipe behind the cabinets sprung a leak? Thanks to Tom's recommendation, the dishwasher ended up next to the sink so the plumbing is now accessible. The change meant moving the electrical box for the stove and the ceiling exhaust ducts to the other side of the kitchen, but his crew did that quickly and efficiently. And his recommended changes actually resulted in more usable countertop space. Bonus! <br /> Another great thing is that when he gets a sense of what you like, he suggests options you may not have known about. When he mentioned that I might want to check out some vinyl tiles that looked like stone and were groutable, I turned my nose up, but looked at them anyway. They were perfect! The result looks very high end and our guests have even asked if we put in heated floors because the tile doesn't get cold under foot. In the end, these little touches made the kitchen look upscale and expensive, when it wasn't. <br /> My husband works nights and Tom was very accommodating, moving his work hours to match our schedule. He and his crew always arrived promptly when expected. His attitude is 100% "No problem, can do." He means it, and delivers. Having a full kitchen installed in under a week was unbelievable and far exceeded my expectation. <br /> Tom and his crew are friendly, customer focused people. They are always looking at what's best for the homeowner and go out of their way to fulfill requests for the extra little things you think of along the way. And at the end of the day, he checks around to make sure his crew cleaned up the work site before heading home. It's service with a smile that left us smiling, too. <br /> <br />"

"<p>A wide variety of work was performed to fix, replace or upgrade plumbing within the entire house.  The quality of the work was superb. All work met and most exceeded our expectations.</p> <p>Work was done using high quality material and very professionally. If modifications were needed they were discussed with us prior to proceeding and were aimed at assuring high quality work was done.</p> <br />"

"It went very well..It was a hard job for the plumber but he dealt with it very professionally and efficiently as possible"

"I called Allen's after a negative experience with another plumbing company. I found that there was a person in the office to answer the phone and in off hours there was an answering service. I called to make an appointment, realized later that I had an important meeting and had to cancel. The office was very flexible and I was able to get an appointment later in the day. The plumbers arrived, did their work in a timely manner, and explained and showed what they had done. The $85 service call seemed a little higher than usual, but the professionalism demonstrated in my whole experience warranted the slightly higher fee. I will definitely call Allen's in the future for my plumbing needs. <br />"

"Extremely well. Bill Bennett has been with Isaac and its predecessor for many years and knows our house and his business. Extremely knowledgeable and friendly. Isaac offered a special for both cleanings and tuneups for $169, and that plus tax is the price we paid."

"I use them on and off for about 20 years. They stated sending out people that I don't know and the work was so so. They dug up my front lawn and left it with broken pipe. I was very unhappy with it. But my pipe is replaced and it is working. I was really disappointed that they left my lawn a mess. "

"We’ve been working with the team at Wolverton Services for over four years because they are incredibly professional and reliable. They created hiking trails on our property that were so much more than we could have ever imagined. They also regularly maintain our driveway and on one occasion when it developed problems, they fixed it at their expense. In these times of severe weather, they have helped redirect excess water away from our home. And when we bought some new property, they helped clear the land of large amounts of waste."