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"They did great work when they were working but had to push them and follow up constantly. They did not communicate well with me about delays in the various steps of the project or changes with the planned work schedule."

"We used them for replacement windows and they were fantastic to work with. They were very communicative and were punctual and true to their word. We are enjoying our new windows."

"Excellent Communication, fair priced and work was top quality. Will definitely refer this company. Excellent Experience!"

"What a great company and experience, the salesman was professional and knowledgeable and answered every question, the installation crew was courteous and professional and the windows high quality, the house is warmer and even less outside noise. I couldn't be happier with our purchase."

"The team came on July 22, 2021 to install all new windows in our Port Huron home. The windows were purchased in March, 2021. The WW agent, who sold us the windows in March, spoke of an area that would need a wood molding installed, and that we would need to purchase this, and stain it. The WW team would install it. When the second WW agent came a few weeks later, he told me that no molding would be needed, that no action on our part was needed. We were good to go. I was wrong to believe him, but he was supposed to know what he was doing. Immediately after the windows were installed in July, I inspected everything. Every window, with one exception, has a space, between the window and the frame on the bottom edge, filled with caulk and painted a dark brown. This is on the inside, not the outside of the house. The brown does not even closely match the color of our windows inside. It looks terrible, sticks out like a sore thumb, and is very unprofessional. No one every spoke to me about caulking or ever asked us about the space to fill. Many window frames are badly scratched on the inside as a result of careless installation. Many windows do not easily go up and down, or easily open out and back in. I discovered that the crew had incorrectly installed finishing wood strips on either side of the windows. As a result, most of the windows are too tight to work properly. For this same reason, one window is very loose when you open it towards you. It is not properly finished. One window is a bathroom has a top sash that is different from all the other windows in our home. WW tells me that this is no doubt because the window was broken and had to be replaced by them. Many latches for locking and unlocking the windows are crooked and misaligned. So, 2-3 days after the installation, I contacted WW with these issues. They came out to inspect over three weeks later. It has been a week since they came. Still no word from WW as to the solution. Hmmmm. I like the windows, but bad installation. I'm awaiting satisfaction."

"8 weeks. I had them come out 8 weeks ago to do a quote... I've called more than half a dozen times to follow-up on the quote, and still nothing... just excuses. Now we are going into summer, and we don't even have so much as an estimate. Wasted 2 months of my time.."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."