Get matched with top tankless water heater repair pros in Islip, NY

"Didn't show up on day scheduled, failed to call. Replaced ~$100 part in about a half hour. Charge was $595"

"I am very happy that I hired Patience HVAC to replace my hot water heater. I have an oil burner and oil hot water heater. The 18 year old heater was making crackling noises and I was advised by the oil company to replace it. I wanted to convert to a gas hot water heater and tried going through Lowes. However, they only do swap outs if the existing heater is already set up for gas. So I contacted several companies for a quote. Out of all of them, Anthony was the most professional, down to earth and reasonably priced. First, he suggested to explore correcting the issue on the old heater and save me money which was impressive. I decided to proceed with a new gas heater. The quote he gave me was $800 less than the next lowest quote. Anthony sent his workers Caesar and Matt the next day which I greatly appreciated. They were both very polite and wore covers on their shoes so to avoid dirtying my house more than necessary. Anthony came later in the day to ensure everything was done correctly. He then offered to call him with any questions even if they were not pertinent to the work they performed. I am extremely impressed with patience HVAC honesty, professionalism and reasonable prices. I will be sure to recommend them to friends and family. When I am ready to install a ductless air conditioner, I will definitely contact Patience HVAC."

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

"I sent a message to the company in the late evening regarding my broken central AC and Jason was here Tuesday morning to look at it. He tried to repair it but was not able to due to the age of the unit and the damage. We needed a new unit and he was here to put it in first thing Wednesday morning. Took him two hours and our AC was working. He was nice and professional. We felt the price was reasonable. Would use him again and recommend his business."

"I called Varsity on a Sunday night when I realized I had no hot water . It was the day we had the snow storm. The next morning Sean arrived to access the issue with my very old hot water heater. He was extremely knowledgeable and gave me my options. Within a short time Jake and Anthony joined and my new water heater was installed and working. No mess , no stress. They were amazing. Sean even shoveled the skirt of my driveway when the plows came and blocked me in as I was trying to get to work. This team went above and beyond to help any way they could. My utility room look clean and the work done right. I highly recommend Varsity. I feel comfortable knowing the technicians had the right training and were really nice guys to deal with. Thanks to Erica for taking my call so late and to Christine for getting the men out so quickly the next morning. They kept me informed every step of the way. I appreciated that. "

"They installed a minisplit cooling system, with 3 exchanges June 2021. Since then it is not operating the way it should. In my bedroom with the door closed at night on cool at 70 degrees the humidity goes up to 80%. I wake up uncomfortable, change it from cool to dry mode. The humidity will go down into the 50% range but the temperature drops down to 62 or less! So in cool or dry mode I can't get a good nights sleep! They come and look at it and tell me everything is fine. I'm going to buy a window air conditioner tomorrow which seems insane because i spent $10,000 on this minisplit AC system!"

"Friendly and great working knowledge"

"We had an emergency after a power surge that fried our furnace. Varsity was at our home first thing in the morning. Ralph went through a thorough diagnostic process with us, went over all of our options with prices, and we ultimately replaced our entire unit. The work was done efficiently within hours. No mess to clean up afterwards, and the techs at Varsity returned our home to the safe, warm environment we needed in preparation for a large winter storm. The techs took proper precautions when entering our home, even going so far as to wearing shoe coverings to protect our floors. The service manager communicated the entire process with us before it was happening, keeping us informed every step of the way. The employees at Varsity treated our family like their family. They made our urgency their priority. Every employee we spoke with was kind, respectful, and thoroughly educated on the situation, even the customer service representatives. This company will continue to serve us through the years. They’ve earned our trust from day one."

"I called Jim for a frozen pipe, and I’m so glad i did. They responded quickly, diagnosed the issue right away, and had it repaired before it caused any further damage. The plumber was professional, courteous, and took the time to explain what caused the problem and how to prevent it in the future. Fair pricing and great service - highly recommend."

"I changed my wood fireplace to gas logs. James answered my request the same day and came over. He explained fully what was needed to be done and how he would do it. He was polite, warm and I could tell he knew how to do the job. He emailed me a detailed estimate and I hired him. Within a week James was here with his helper and they did the job. He was familiar with the product and took his time to do a good job. It was a pleasure to work with a professional who cares about his work and his clients. He's my Plumber guy now!"