Get matched with top plumbing installers for a remodel or addition in Jamestown, RI

"Jim installed a tankless combination boiler/hot water heater on October 30, 2023; he committed to a follow up service call after 12 months, I have been trying to reach Jim since last Oct and he has not returned my calls, now the system needs cleaning and a fix for the hot water supply temp which keeps fluctuating in temp."

"????? If I could give zero stars, I would Hiring this contractor was a nightmare from start to finish. The bathroom they delivered is so poorly done that I feel like I need to redo it entirely. They rely on subpar subcontractors with no professionalism or craftsmanship. ? Overpromise and underdeliver: I had to stay on top of every detail myself, doing the job the contractor was hired to manage. ? Unreliable: Never kept appointments or confirmed schedules. The only time they showed up on time was to collect payment. ? Unsafe practices: At one point, a subcontractor was cutting concrete inside the bathroom with a gas?powered tool, filling my entire home with smoke. I had to intervene to stop it and argue just to get basic protections like tarps in place. ? Poor management: Subcontractors openly complained about not being paid, and I even had to send one home myself because of unacceptable behavior. ? End result: Substandard work that does not reflect the money spent. Save yourself "

"They did a good job. But very expensive."

"They are great and their fine"

"as advertised"

"The travertine marble on our fireplace surround had cracked under its own weight and was pulling away from the wall. Superior gave the lowest quote and also had great reviews so we gave them a shot. The whole process was pleasant and painless - We were able to pick from any remnant they had on hand and found a nice honed granite. They told us it would unfortunately not be done until after the new year. Bill came out to do the template and asked if we were having Christmas dinner at our house - I said yes, and he said he would see if they can squeeze us in before the Holiday. Sure enough we got an appointment for Dec 18th. The installers were super friendly and nice - They got the job completed in a couple hours and it looks beautiful. There was no mess at all and everything looks great. I would call Superior again in a heartbeat."

"Wayne has no boundaries in helping trying to troubleshoot or consult what could be going on over the phone- total dedication and pride through his small RI business. These are the types of honest businesses we should support. "

"They came the day after I called for service. Arrived on time. Two young men, diligent, polite, forthright. Quoted me a price for the service and that was exactly what the bill ended up being."

"Excellent service. I now feel secure knowing that my sump pump will go on if the power goes off. Unfortunately, I didn’t install the battery backup before the March storms. After Global had done several jobs for me in the past, I thought I was finally going to live without water in my basement but Mother Nature had other ideas. Luckily Bob came to my rescue rather quickly after the flooding. Now I KNOW I’ll be water-free. Bob has never tried to pressure me into buying something I don’t need or can’t afford but I wish I had bought the battery years ago when he first told me about it. I won’t make that mistake again. Cost-wise, Bob will break down the requested work into separate jobs and estimate each so I can make a decision if I can afford all of the work or only some of it. I don't think I've ever worked with a service provider who either answers his phone immediately or calls back promptly. Bob has always kept our appointments, except once when another customer had an emergency. He said he was willing to come over later after hours if I needed him that day. We set up another day for my job, as rescheduling was not a problem for me. I really appreciated that he didn't leave me hanging by not showing up or not calling, like a lot of service providers do. Bob cares about his customers and I’m happy to recommend him and his company."

"George has provided handyman services at my home in the past. Early 2021, I hired Ocean State Property Services to do a kitchen renovation. It did not go as planned due to supply chain disruption and freight carrier delays that resulted in my cabinets arriving damaged from the manufacturer, this did not sit well with OSPS and they quit the job early. George and his team did a great job with the demolition, plumbing and industry connections (i.e. flooring, countertops, plastering). The downside was inefficient communication and negative attitude stemming from the contractor's frustration. In the end, George did not complete the job but left on amicable terms. I would hire George again for another job that had "less moving parts" to it. PS His helpers are fantastic!"