Serving Jber, AK and surrounding areas
In business since 1987
Free estimates
Warranties offered
"I have written hundreds of reviews and 95% of them are totally positive, encouraging and uplifting. Unfortunately, I cannot recommend this company. Two years ago we had 2 Beautiful Gas fireplace installations done by the Chimney Doctor. It was spendy but we’ve enjoyed the ambience and beauty that these installations have provided to our home and felt it was worth it. Furthermore, I have told many of my friends about this company and they also had good customer service and results, at least up until September 2020. Until that time, I believe the chimney doctor was under different ownership. Beginning in September 2020, my fireplace upstairs stopped working. It was determined that we needed an igniter. I begin calling immediately to have this issue fixed and scheduled. After over 20 phone calls over the course of several months, I finally received a call from the new owner who profusely apologized for his lack of follow through and promised that he would personally be to my home the next day to fix it. That was over a month ago. I have finally found someone else who can do the repairs and the necessary part should be here soon (my new contractor communicated this information via text as soon as he ordered it). I write this review because I truly want people to avoid the aggravation and frustration associated with a business that does not treat their customers in a respectful and considerate manner. If you would like the name of my new contractor, feel free to Google message me. I do not recommend the chimney doctor to anyone any longer."










