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"They seemed to be more expensive but the windows are good"

"This is my second large, 5 star project with Michael Roper Georgia Home Builder And Remodeler Inc. I continue to be impressed by the loyalty of Michael's workmen to him. Michael's men have been with him for years and continue to give their all every day; they are dedicated and earnest"

"Dissatisfied with this company and cannot recommend their services. Based on our experience, making money is more important than providing quality service. Water leaks into our new patio enclosure and this company refuses to resolve this issue, no longer responds to us. Cannot upload photos because they are, apparently, too large. A $42k useless structure!"

"Everything I hoped for! I will be calling them back to put my glass windows in!"

"My project lasted three weeks. The work crew showed up on time and everyday. Communication with RPC was excellent and was the third and lowest quote that received. My project turned out much better than I expected and I will use RPC again."

"I recently hired Patio Pros to remove an old deck and to install a new and larger deck. Working with Steven and Zack and their work crew led by Ricardo has been a pleasure. They quoted a very fair and reasonable price and were very responsive during the entire process. The owners showed up daily to make sure the job was on track and built according to our agreement. They took their time and did not cut any corners. We will now be enjoying many evenings on our new deck."

"Our project was originally to start on November 13th and take 3-4 weeks. Due to 4 days of rain and other projects he had to finish, it was started later than planned. On the second day, Jamie texted to say someone’s car broke down on the way to our house and they’d be late. Later in the afternoon, we were advised the vehicle was in the shop so the crew couldn’t come. (There were 4 vehicles here the day before so we weren’t sure why one in the shop took the whole crew out.) They resumed work the following week. He asked in the beginning if we had any particular concerns and we said yes, two. One, our grandchildren, 2 of whom are toddlers, are here often so care would need to be taken to keep nails and hazardous garbage picked up when they leave for the day. Two, they would need to keep the gate to the pool closed and either cover the pool or be careful in that area. Most days, we walked outside to find the gate left open and nails and pieces/slivers of wood, paint chips and other garbage littering the yard and deck. We went out one day after they left and realized they had been using the pool deck to cut the material for the facia, siding and trim. On these days, the pool was littered with sawdust. We were past Thanksgiving and heading into Christmas and no end in sight. The gutters had yet to be done weeks after the painting was finished. We were wondering if this job was more involved than this company typically handles or if a good project manager was needed. We had to remind him of the same things multiple times because nothing was written down. There is paint on the front porch rails, paint on the pool deck and on the outside of the screened porch. There’s overspray everywhere. We did have a walkthrough, and they did take care of the things we pointed out. At the same time, as the months have passed, we continue to find areas that need touch up. We will need to purchase paint and must touch things up ourselves. The biggest problem we had ended up being with the way the drip edge along the roof line was handled. Four months prior (in August) we had our roof replaced including new drip edge. We were assured that when replacing the facia that the drip edge would be fine. If there were spots that needed to be touched up, they would handle it. By the time the work was done, the drip edge was in bad condition with warps and bends to the point that we insisted it be replaced. At first, Encompass pushed back stating that the drip edge had been installed incorrectly. However, the the roof and drip edge were installed correctly by a professional roofer but damaged during the facia replacement. Encompass did consult with a roofer who told them that there should be no problem replacing the drip edge, so they proceeded to do so. Their work in replacing the original drip edge was better than they way they originally left it, but it was far from the condition it was after our roof was replaced. One of the reasons the drip edge was so important to us is that we just had bats removed from the attic and wanted to have the drip edge prevent that from happening again. In addition, after spending over $58,000 on our house, we weren’t happy with the finish of the drip edge. Since then, we’ve started getting estimates on what it would cost us to have the drip edge properly replaced. So far, we’ve received an estimate of $19,000 for the work. Because there is so much of it that has been damaged, it would cost more to cut and replace only the damaged parts and leave the few places that are not damaged than to replace all of it. We are also seeing wasps go under the drip edge, which was not happening prior to the work Encompass performed. After spending over $58,000 on the work, we are extremely unhappy to be looking at numbers this large to ultimately finish the work."

"It was outstanding"

"Excellent! They were timely, professional and very easy to communicate with me on the project. Price paid was very reasonable for the extensive labor needed to fix my brick steps and mortar. completed the project ahead of schedule. I definitely would hire them again and recommend this company. I would be happy to provide before and after pictures."

"I do not recommend, I had a banister put up and initially it looked ok however it was not sturdy, multiple issues and when I contacted Acosta to have it redone he simply used glue. Long story short within less than a year we were having to pay a contractor to totally redo the work as the banister came down!"