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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"Dean and his team were great to work with. They understood our vision with our basement reno from the beginning and made it a realty. Their crew was very professional, always communicated well and does really good work. They also were the lowest quote out of the three I received! Great quality and value."

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"Jeff had done beautiful work at my parents house so I was excited to use him for a kitchen remodel in my first home. He is always friendly, professional, and responsive. He can handle any kind of issue that may arise, such as the need to move an unexpected vent. For our kitchen he tore down a pantry closet and the soffit, installed new flooring, cabinets, backsplash, shelving, range hood, lighting. He has great recommendations and his attention to detail is impeccable. We highly recommend Jeff and his team for your project!"

"Mark and his team at Arrowhead did an amazing job from start to finish! Mark came out and worked with us on different designs for our new paver patio and was great about working with our budget. He was extremely patient with answering questions and responding to our emails with design changes. When the work started the team was extremely thorough and took their time explaining all the steps in the process of removing our old cedar deck and preparing and installing our new paver patio. In the end we ended up having a large paver patio installed along with a custom entertainment wall for our family to enjoy evenings outside together watching movies.This company's customer service and attention to detail is outstanding. We are extremely happy with our beautiful new outdoor space!"

"Dan was great with communication, quality work, and I would absolutely recommend Ceilings and More to anyone."

"Handyman Pros sent a highly qualified worker. He was friendly and easy to work with. The handyman did very precise work and we were quite pleased with the outcome."

"I called Jakubek earlier in the year to get a quote for a kitchen remodel. I had a few requests for the remodel: take down a wall, get more counter and cabinet space and install a dishwasher (finally after 12 years in my house without one!). Dawid and Robert came out to my home and discussed with me what I wanted, took measurements and said they would need a few days to come up with a design. They gave me recommendations of websites to start looking at finishes and suggested I start thinking of what I would want for floors, counters, cabinets, etc. A few days later, they came back with an awesome design that incorporated all of the requests in a beautiful and functional manner. They gave me digital renderings of what it would look like and a fully detailed quote that was affordable in within my budget. To be honest, it came back on the lower end of my budget so I called them back and added to the scope of the work. We worked together to adjust the design to my liking and once it was perfect, we signed the contract. Through the whole process, the Jakubek team was extremely communicative and helpful in the planning process. They listed to what I wanted and helped me achieve it. Every time I had a question, it was answered quickly and honestly. Although I picked all the finishes and colors myself, Dawid was always helpful in giving me honest opinions on whether what I picked would work and be functional in my new kitchen. He soon became a trusted advisor and I felt very confident in his recommendations. He kept me informed of the work happening on the project every day. I really appreciated the communication! They worked very efficiently and professionally. Always punctual. At the end of every day, my home was left in an organized and clean manner and they completed all the work in logical order so that the progress flowed properly. All the details were completed just as they had promised and I was really impressed with their craft. It was really enjoyable to watch it all come to reality. So I started with a kitchen remodel and ended up with a beautifully renovated home. I mentioned before that I added to the scope of work in the beginning and then added again two more times! Each time I requested the additional work, Dawid would give me all the details on cost and how it would effect the completion date. So not only did I have the kitchen done (including all new wood cabinets and quartz counters, took down the wall and moved the footprint/layout of the kitchen), I had new hardwood floors installed on my first level and had existing hardwood floors and stairs refinished on my second floor. They painted my entire first floor and upstairs hallway, installed all new trim on my doors and windows on my first and second floor and replaced all my doors too! I literally have a new house thanks to Jakubek!"

"Kris did an amazing job. It was a huge job he did by the book. His experience is evident in his accuracy and efficiency. Kris was onsite everyday and worked in a strategic way that there was never any lost time. He has a great eye for detail and design. You can tell he has a passion for his work. He consulted me often when changes needed to be made to the prints. Great communication during the whole project. He works excellent with DYI'ers like myself. He was patient with me and my hundred questions. He was also very flexible if I changed my mind or had an alteration to the original plan. I look forward to working with Kris again."

"Above and Beyond Construction recently completed an almost whole-house renovation including a family room addition, a fully remodeled kitchen, relocated stairways, three bathrooms, and a finished basement. The addition seamlessly blends with the original spaces, making it feel like a natural extension of my home. The work is detailed and outstanding to the point that visitors do not know where the original 1911 house ends and the 2024 house begins. The highly skilled craftsmen matched the woodwork details of the original house to the new addition perfectly. Chester is easy to work with, has a positive outlook, and a good sense of humor. He will work with you to answer questions, provide suggestions, and address concerns throughout the renovation process. Above and Beyond transformed my little frame house from an outdated, decades-neglected, design and décor calamity left by the prior owners into an elegant space that honors tradition yet transcends centuries."