Get matched with top carpet installers in Kansas City, MO

"Extremely happy with the service. The staircase makes the room. Everything was done with skill and expertise and was I very impressed with the dust control and cleanup after the project was completed.... like they were never there. Would highly recommend this company you will not be disappointed!!!"

"<p>I told the person in the store that I just wanted a small section of carpet.  When he discovered that there would be no large sale, he pointed towards a bin across the floor and lost interest. After buying the carpet there was no offer to help carry it to the car.  Perhaps if you're buying a larger piece of carpet, your customer service experience will be better. I did not do any other shopping to compare prices, so the rating for "Price" is just a guess.</p> <br />"

"We visited the Santa Fe Drive location in OP. The sales people were very helpful without being pushy. They offered recommendations for our questions and allowed us to take samples home (more than once) to see what we liked. After a few visits we made up our mind. Everyone showed up on time for measurements and installation. Carpet looks great and we can't even see a seam. We've had complicated experiences with subcontractors so we liked the fact that this company had its own installers who were professional and knew what they were doing. There was one person to deal with and, if we'd had a problem (which we didn't) we're sure it would have been simple and easy to take care of."

"They were very timely and did a great job. I am hiring them for additional floor work and carpet installation. Very polite people as well."

"Gary was great to work with. He brought samples of carpet to the initial appointment, and helped guide us in our selections. I spoke to several on his list of installers, trying to find one to fit our schedule. They all seemed professional and eager to help. The day of installation, the installers got a late start, and then got lost on the way to my house. That was the only snag. They worked swiftly to install, and the carpet looks great. I am very pleased with the whole experience."

"It was fine.  The carpet was dry by the end of the day.  They were on time."

"Everything went great. When we went to the showroom Karyn did a great job at answering all of our questions and concerns and helped us pick out the flooring. Bill came out a couple days later to measure and we received a quote in the mail a couple days after that. The installation was scheduled for a couple weeks later and everyone arrived that morning as scheduled. They did it all - removed baseboards, the appliances, and the toilet. After the floor was laid they installed new baseboards, hooked up all of the appliances, and re-installed the toilet complete with a new seal. They even replaced a baseboard in our master bath. The workers were all gentlemen and professionals. You could tell they knew exactly what they were doing. If I had to make a negative comment it would be that I could have used a heads-up on the dust that the installation would make so I could have covered some things to make the clean-up easier. But overall we are extremely happy with the results."

"In our past we had used carpet direct and felt the sales person although nice, did not make good on install problems.  Fast forward to when we moved into the home we live in now.  I met Steve when he came to my real estate office at our Tuesday morning meeting.  I had him come out to our home to give us a.bid to install carpet in our entire home.  Very professional but also personable, so much so that my dog Angus, had a ball playing with him! <br />   The work was done as promised, and the installers he used did a good job, which is very important.  Who I recommend to my clients, reflects on me.  I always let my clients know that Steve will be honest and take responsibility for the entire job.  Needless to say, I have always felt confident when I recommend Steve's Flooring!"

"Before I moved into my new house, I needed to have several areas of the carpet re-stretched. Virgil met me at the vacant house the evening before my movers were coming. He looked around and gave me an estimate, but could not do the job right then. He offered to come back early the next morning, so that the job could get done before the furniture arrived. So that I wouldn't have to come back the next morning, we made arrangements so that he could let himself in without me. He re-stretched all areas that he said he would and they look great! He did not vacuum up the little pieces of carpet that were cut off, but I don't know if that is SOP. Virgil did a great job and is very trustworthy!"