Get matched with top sewer main clearers in Kenilworth, IL

"I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. He expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line, provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. The majority of the smell has dissipated and, for the first time, I have some peace of mind."

"Flawless execution! Professional crew of well-trained people! For not that much more than someone quoted to mill my pipes, Illinois Sewer replaced my bad pipes then installed a pipe in pipe liner. I couldn’t be happier. These men are number!!!!"

"Once they located the main drain line, they did a really job of clearing it out. However, they left the debris from the drain line in the front yard and left deep tracks in the front lawn from their equipment."

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"Really appreciated the fast and great response when I called Vanguard Plumbing and Sewer! Jan pinpointed the issue of my pipe in the bathroom and sent his colleagues out right away. They were able to accommodate a fast repair for me and they were quick and clean! I’d highly recommend them and would use them again anytime."

"Brian and Frank did a great job clearing a clog on my main line. Brian walked me through the whole process from initial evaluation to the major unclogging and flushing and explained everything to me in easy terms without making me feel dumb. They did their best to be respectful of property, family members working and even pets. They were prompt and polite. The work was expensive, but Brian did his best to be fair. I would hire them again."

"Excellent. Mike Turney offered great advice for multiple plumbing projects. He was professional, polite, and did excellent quick work. I will call them again on future projects."

"Daniel and co. did a very thorough job and informed me of what they were doing throughout the process. He was familiar with the flood control system a previous owner installed so he was able to identify the problem(s) quickly and get them fixed. He was straightforward and always quite open about the cost. We're kind of going to have to wait until the next big precipitation event to make sure the flood system is working again but at least there's no more water in our basement!"

"Faruk, is the best! So, I accidently fail against my water main and it started to leak. I called three plumbers and he called me right back. He was professional, honest, and explained everything that he did. In addition, placed a barrier in front to the water main so that it could not be accidently moved again. His prices were extremely reasonable. Before he got out the door I was already talking about future jobs. I have worked with a lot of contractors and he ranks at the very top!"