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"They stay behind their works, they come to job if they informed us to be there. They provide a quality job and quality equipment."

"Unethical and Retaliatory business. Wow. What a horrible experience. Quick recap (yes, this drama is still going). *Typical is to replace electrical. $350. Same repairs for 40 years. *This guy does a repair stating not sure how the pump runs without his fix. $950. *Call to talk about the high price and see what happened. Always makes excuses - his repairs, the cost, what was done. *I left this poor review below. HE THEN REPORTS AN UNKNOWN DEFECT TO THE DNR AS A UNCOMPLIANT WELL! Clear and unethical retaliation! I now have a huge fix and repair bill that I am required to make due to this company's actions. *After this, I have filed a BBB Complaint, and reported this behavior to the licensing bureau of WI. Copies can be found online or I can send the evidence and dialog. In summary - Poor Customer service, Retaliatory and Unethical, and if things go well for your repairs you may be OK other than paying high prices. If not, you had better hope your system is fully up to code - this company will go after you. There are much better choices for these services. Original post below. Second time out to the well pit. First time, he looked at the well and replaced the electrical and said that’s why the pump was running – a couple years ago. Reasonable. It’s been a couple years. I left a message when he was on vacation – no response when he returned. I called again – no response. I texted Kurt and then he said he would come over. This time, he comes out with his $250,000 truck and lifts the well up 3 times and says that there are no bleeder valves which was the problem: Why wasn’t this brought up the first visit? He lifts the well and lowers it – too long. Repeat – still too long ($$$). One more time – that fixed it. (Not sure – his story changed from the first time he was out to the well) 2.5 hours later at $200 per hour (!!!), he says we won’t have any more problems. I asked if he checked the electrical and he said no. (Full disclosure: There was a snake down in the well pit – he didn’t want to go down, so he decided to fix it using my wallet!). I wish he would have asked if we wanted this VERY EXPENSIVE service before he spent so much time and my money on routine maintenance! I called to discuss the bill – no response. I called again and the receptionist was rude and abusive. Kurt called finally after my two calls and basically said that I could divide the cost up among others and his prices were needed to keep his truck and business running. He is looking after himself and not the customer. Poor customer service, poor communications, and a poor experience. Avoid"