Get matched with top carpet installers in La Follette, TN

"The salesman, Mark, was very helpful and patient when helping me pick colors and carpet/pad types.The installers showed up on time and worked straight through until they finished - about 5 hours. They were very professional and polite. I would definitely use this company again."

"Geoff Yarber at Broadway's west Knoxville store worked with us during our selection process. He was professional, knowledgeable, and very accommodating when we requested several samples. Jerry, Terry, and Billy Crowe did an excellent installation job. We did the entire house: upstairs and family room, master, hallway, and closet downstairs. It was evident they knew exactly what they were doing. They were pleasant, conscientious about the quality of their work, and took pride in a job well done. We highly recommend them and would use them again."

"I needed a few areas cleaned and some traffic areas in other rooms cleaned as well as a stairway.  Carpet had been cleaned a couple of years ago and was still very clean except in these few areas.  Advanced had an Angie's List special and a schedule opening immediately as I needed it.  I negotiated to get the few traffic areas cleaned without cleaning the whole rooms and causing me to have an excessively large bill.  When technician arrived I discussed the areas with him to ensure the negotiation was reasonable.  He agreed and began work.  Very nice young man, friendly, and careful to put guards around corners so hose wouldn't damage my freshly painted walls, doors, and trim.  He immediately had problems with the brand new truck-mounted machine not generating the steam/hot water properly.  He called the owner who came right over and found a blown fuse.  A quick trip to the hardware store a mile away and they had everything working properly.  Did a great job except for one area where there were some small ground-in stains.  He had pre-treated these areas but the stains didn't come out and were visible the next day as the carpet dried.  I had some aerosol carpet cleaner that I sprayed and rubbed that got most of the stain out; followed up with dish detergent and scrubbing that got them out the rest of the way..  Gave a B mark for quality just because they didn't make a follow-up call to find out how things turned out.  Stuff happens, I would not mark down their score for their new equipment issues.  It didn't cause me any problem for additional time that day.  They called for support who immediately drove to my house and debugged and repaired the broken equipment.  Extra credit for going the extra mile to get my job done without needing to reschedule (which wold have been a problem). <br />"

"I give them A's across the board."

"He is excellent. I use him a couple of times in the year usually. He is prompt, on time and does a fantastic job. He moves my furniture and sets it up on the foam blocks to dry, so I never have any stains on my carpet from the wood furniture that may have stains that moisture would mess up the carpet or anything. He does a great job. I have been using him for 8 years. I really like this guy. I called him before one time when my pet made a dreadful mess. His schedule was full that day, but he came after he had all the other work and helped me with that mess; otherwise, it would have ruined that carpet, if it would have sat there for days or anything. I cleaned it up, but some things are just dreadful and it got to be attended as quickly as possible. He also uses the materials that are of the high quality."

"Exceptional job by John Newberry! Almost 40 years of experience and strong endorsements from previous customers from Angie's list were the determining factors to contract this professional. Very service oriented, friendly, professional, prompt. His level of service and expertise were next level! Always on time and worked on my carpet project as if it were his own house. Both John and Josh were terrific. I can't say enough great things about them and would most certainly recommend them to my family and friends. <br />"

"It's tough to rate my experience. <br /> The company is great. The installers were the pits. <br /> A 2 day job lasted 10 days. <br /> Amanda (Mgr./Owner?) selected the <strong>wrong</strong> installers. <br /> <em>Tony and his son Ryan had told them they had installed 2 floors using this new product.</em> The product is Alterna Mesa Stone. I pity the previous 2 owners. <br /> I don't know the last names of the installers. <em>They were incompetent. </em> I supplied Tony with a printout from Armstrong on how the tile should be installed. He either can't read or said to himself, and quot;I've always done it this way and will not changeand quot;. <br /> The installation of this product is different from ceramic tile as detailed in instructions provided by Armstrong. <br /> They applied some black and quot;levelingand quot; product. They came back the next day and had to remove it and reapply more. This is highly smelly stuff. They came back the next day to start installing the tile. They ran out of grout because they had not followed Armstrong's installation method. 3-4 days later (needed to order special grout) they came back to finish the job. The next day was the clean up. Tony was using Windex and rubbing the surface as if it was delicate glass. The correct product was a cleaner supplied by Armstrong which cuts through the grout mess they left behind. Tony said, and quot;This is the stuff (Windex) we always use. <br /> He had No clue he wasn't cleaning anything. Neither did he seem to care. <br /> Amanda and her (manager?) came out to clean and correct trim work they had messed up. They spent several hours cleaning and correcting the trim work. I myself spent an additional 6 hours on my knees doing additional scrubbing. The directions state, <em><strong>and quot;DO NOT</strong> spread grout over entire surfaceand quot;</em>. DUH! They did. That's why they ran out of grout and why clean up was so difficult. <br /> Tony may know what he's doing when it comes to ceramic tile. He doesn't seem to want to learn new techniques when it comes to installing Armstrong and quot;Premium Tile Flooringand quot;. This product was more expensive than ceramic tile but looks better and is much nicer on the feet. <br /> I'm very happy with this company and and quot;Alterna Tileand quot; by Armstrong. <br /> Run like h*** if Tony and his son Ryan are the installers for this product. <br />"

"Our house had 15 year old carpet downstairs and upstairs in the bedrooms. We wanted to replace the carpet upstairs but wanted hardwood installed on the main level. We called Mack's Flooring because they had installed hardwood floors in a previous home 25 years ago. Mack's owner came and talked to us about the options available to us. We chose to have hardwood installed and finished as opposed to prefinished floors. They were very professional and pointed out many things we had not considered. They suspected we had fiberboard under the carpet rather than plywood. They included installing plywood in their estimate. I'm glad they did because we did in fact have fiberboard under the carpet. Over a period of two weeks they removed the carpet and installed the new subfloor. They laid the hardwood and finished it without damaging the moulding or door frames. They also installed plastic to prevent the dust from going upstairs. The job turned even better that we expected. We were so pleased with the outcome we had them install hardwood on the stairs going upstairs. That involved rebuilding the stairs to accomodate the hardwood. Their work was flawless and best of all it turned out exactly as they said it would and cost what they estimated. It's been two years since they installed our floors and we are as please today as we were the day they finished."

"I have a room size antique carpet and 2 smaller rugs of the same era. For a nominal fee Harb's Carpet & rug Cleaning picked them up at my house, cleaned and appraised them and brought them back.  The service was wonderful!  The rugs have been cleaned completely without any damage.  The people at Harb's are very accommodating and kind.  The prices are very reasonable.  I highly recommend Harb's to anyone with a carpet that needs tender loving care!"

"They came out and measured the rooms. They installers have been working for them for about 20 years and they did a fantastic job. The rooms were very large. They were there for couple of hours and they cleaned up. I am going to buy from them again. Their price was a lot better."