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"Very good quality and professional!"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"I spoke with Marisol (who seemed to be in charge) on Nov 8th. We started a text chain about what I wanted done. All direction of what I needed is in the text chain that was written over the next two weeks. I wanted drywall repair in the dinning room, living room and hallway because I removed crown molding. We spoke through text that we could finally meet at 5:30 pm on the Thursday the 13th. They came over at about that time. We spoke about what I needed done then added the kitchen and the entryway to the task. On Monday the 17th she sent me an amended price of 2,200 (in a text). I asked for an invoice and she sent one. I wrote to remove $200 from the cost to not paint the doors. $2,000 was agreed to. We agreed that I would pay with a credit card. I wrote in a text (after we spoke face to face) that white eggshell would be used in the dining room, living room, hallway and entryway. Then use white satin in the kitchen. I then I expressed the same in a text. They agreed to provide the paint and materials. Flat paint was never talked about being used. We spoke a few more times about when they could start. We agreed on Wednesday the 19th. I told them I would remove items from the walls (pictures, socket cover plates and so on). They showed promptly at 8am then began work. I was expecting at least 2 days of work. The only took 1 day. They finished at about 5pm. They had to clean my floor because they did not used a drop cloth during the drywall repair but did during the painting. I inspected for cleanliness and quality. Everything seemed like it could have been done better. It was getting late. I paid the balance when they were done. They left. All the paint wasn't dry. I let the paint dry overnight. The next day as I was starting to reinstall the outlet covers and things and was angered when I noticed that all the outlets and switches were painted over and shorted three dining room wall outlets. I sent Marisol pics and told of the outlets with no power(I did reset the circuit breaker). She left a voicemail saying that she would take care of the problem. Nothing yet. Then I tried to wipe a smudge off the wall and it would not clean. I investigated the type of paint they used and it was flat paint, used in the dining room, living room, hallway and entryway where eggshell was supposed to be used. Eggshell was used in the kitchen where satin was supposed to be used. Fat paint was not discussed to be used. I sent another text stating flat paint was used instead of what was agreed upon. Nothing yet."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"

"This job was completed on time, under budget, and with high quality work. Jose, Valeria, and their team were very responsive and professional. It’s a pleasure to recommend them; we’re already planning other projects."

"Shay was friendly, helpful and professional. We will definitely reach out to her again as our project unfolds. "

"Good job"

"LFC did everything we wanted and more. They did everything right and efficiently. Their customer services is the best we ever received. Jan's design ideas were better than we expected. Ceramic tile, closets, countertops and backsplash, drywall, electrical, flooring installation, interior painting, granite installation"