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"This company does not value its customers. I chose NW Builders and Renovations because I liked the design ideas proposed by the sales person/project manager who came to my house for the initial consultation. I was adding a bathroom to the second floor of my house and he had great ideas about the tile selection and I believed saw my vision. After that point, everything about the experience was terrible. The project manager pressured me to sign an agreement on the spot that day. I did not and thought this was suspect but ultimately I still went with them a few days later because I agreed with his vision. I was told the project would start in a few weeks time, and I had made a point of saying that time was of the essence because I had planned to rent this home in a few months. The project did not start for nearly two months. During this time I repeatedly asked for a start date and was rebuffed. Then out of no where, they asked if they could start in two days time. This was problematic because this project would create considerable disruption and I had not yet made plans for other living arrangements. I ended up allowing them to start and just moving to my basement. I agreed to get the project going, they showed up and demoed the room that would become a bathroom, and then they did not show up again for nearly another two weeks. Even in doing the demolition work, they were wildly disrespectful of my house; failing to put up plastic to limit the disbursement of dust and dropping pieces of a demolished wall directly on to a carpet. When they did show up again, they asked for a considerable sum of money beyond the initial down payment. I refused as at this point it seemed like this company might actually just be a scam. I continued to deal with them because I had given them a large enough down payment that I wanted to get at least something in return. They hired out the plumbing to a qualified subcontractor and things looked like they were turning up. I had to fight with the subcontractor to install the plumbing in a way that was both compliant and made sense for the space available; originally, he wanted to do an installation that would save him several hundred dollars but would have resulted in the need to drop the entire ceiling of my kitchen by a foot, which made no sense, and which was not something that had been mentioned when I signed on for this project. Eventually they got the job done right. One of the biggest issues with this company is that they did not actually do any project management. They would not even provide oversight or grant access to the property for the sub contractors as needed. For this reason, I ended up spending nearly 2 1/2 months working from home which was problematic for my job. While I was working from home, on several occasion, I identified issues in terms of short cuts they were taking that would not have been discoverable after the walls were closed up; so it was only a result of my being home and providing oversight that I prevented future issues. The list of problems is honestly too long to list in the allotted space granted here. But the biggest concerns are the fact that they were extremely abrasive and disrespectful, wildly behind schedule, and failed to provide any oversight. When the project was complete, I was generally happy with the bathroom--it came out as we discussed initially, but only because I had to push the project along, catch mistakes as they were happening, and ensure that I was getting my monies worth. A few months out from the completion of the project, I have discovered that the bidet they installed was hardwired into a circuit for my bedroom outlets, contrary to code, and the bidet which is a wall anchored appliance is sagging because they did not add sufficient structural support. I am not going to even try to have them fix it as I would never work with this company again."

"Leo was polite friendly and on time. His crew was also polite friendly and on time. They cleaned up afterwards and I am happy with the job. He even agreed to guaranteeing the roof will pass inspection when I sell my house. Great price."

"First, I want to say that I don’t generally provide reviews or recommendations. Marquez roofing is an exception. Martin and his crew went above and beyond to expertly replace 2 roof’s on my waterfront homes. One was a standard comp roof with steep pitch. They replaced with quality 30 yr shingle and also removed a crumbling brick chimney and added extra ventilation in the process. They finished both replacements in February between back to back winter storms in less than 4 days. The workmanship and attention to detail was outstanding. The 2nd roof was a typical PNW “flat” roof structure on a MIL cabin that had been problematic over many years. He recommended replacing the black asphalt roofing with a better quality and longer lasting white TPO roofing material. It was an excellent choice. He included adequate ventilation (which was missing) and replaced ONLY the failing OSB underlayment with quality plywood. I watched and inspected their workmanship throughout and was impressed with their craftsmanship and especially appreciative because there was a very short time span between winter storms. He and his crew worked into the final frigid evening with lights to ensure completion before the heavy snow that fell early the next morning. This flat roof had always presented challenges and it performed magnificently during that snowstorm. After the fact, due to a miscommunication on my part about how I wanted the edges of this flat roof to be raised so water didn’t fall off to the sides, Martin came up with a quality solution and returned to make my vision a reality and only for the cost of materials. He was genuinely vested in my vision as it this was his own home. It has been nearly 3 years and this once problematic flat roof has performed flawlessly. The entire process from initial inspection, quote and installation was seamless and timely. As Project Manager, Destiny Marquez did an outstanding job of communicating throughout and setting expectations. The price was extremely competitive and it’s clear Martin and his crew care deeply about the quality of their work - true craftsmanship! I highly recommend them."

"Excellent experience with Oscar and his crew, start to finish."

"Awesome. We needed some information about our roof. We had previously been told that it needed replacing. Chuck came out and gave us an honest description of what our roof needed and it was NOT as we had been told before. I so appreciated his candor—he easily could have tried to sell us a new roof, instead he showed true integrity and trustworthiness. Thank you, Chuck! We have found our new roofing company for all of our future roofing needs!!"

"They replaced the rusted downspouts with new ones. All went well. When the gutters overflowed a week later I called Eric and he said he’d come out when it was raining again to see what the problem was. True to his words, he called and arranged to come out. He discovered that the gutters were full of leaf matter and unclogged them to allow the water to flow. It was not his problem but he took care of it at no charge. Very good people—efficient and honest."

"It went exactly as promised. Aaron came out for a quote when he said he would. After comparing his quot to others, it was the second to lowest. When we settled on a date, his crew showed up right when he said they would, and they finished a day earlier than expected. They did a great job cleaning up the site, and the roof looks great. There was damage to the roof decking, and Aaron's crew told us exactly how much material would be needed and what the costs would be before starting. Their estimates were spot-on, and the price came in within the range of Aaron's original quote. They subcontract the gutters. The company that came out is also local. They were similarly punctual, arriving the day they said they would, and completing the gutter installation in even less time than quoted. I have another roofing job that needs to be done in the next year or so, and I won't hesitate to call Aaron back."

"With many roofing companies as possible options for our roof replacement selecting a contractor can be challenging. Patriot Roofing performed all aspects of the project flawlessly. Communication was great all the way through, I really liked the text message updates. The crews were very polite, a pleasure to have around, I mean they all really were great! As a contractor in a previous life, I seem to pick things apart, or so I'm told, I tried but there really was nothing to pick apart. Price is always a concern but, this levels out as well and we really feel that the work performed coupled with the overall experience was well worth it. Patriot Roofing met and exceeded all of our expectations."

"Guardian advertises a "Gentle Wash" roof cleaning/moss removal process. Nothing could be further from the truth. In reality, they use an industrial strength air compressor and hire inexperienced, poorly trained, incompetent non-English speaking employees to perform this work. The result: While under a three (3) year contract, Guardian has destroyed my GAF 50 year guaranteed roof by shredding and removing the protective granules down to the asphalt itself. The damage is so extensive and widespread, it cannot be repaired. My roof needs to be entirely replaced at a cost of ~ $35K to $40K for a like kind of material. Guardian has attempted to mitigate the damage by inserting a new thin starter row shingle to "Hide" (not replace) the damage shingles around the entire perimeter of my home. This is an unacceptable remedy. I am awaiting for Guardian's attorney to respond to my request for compensation. Complaints also filed with BBB and the C of C."

"The deck built off my back porch is amazing. On time cost effective just all around happy."