Get matched with top plumbing installers for a remodel or addition in Lake Ariel, PA

"I knew the pump had to be pulled out of the ground. I knew the two or three things that could be the culprit. I just needed someone to do the job that wouldn’t take advantage of me financially, knew the ins and outs of what had to be done, and would do the task quickly, efficiently, completely, competently, and correctly. It’s not a lot to ask or expect from a professional tradesman. Bob Walter, the owner/operator of Pocono Mountain Plumbing told me when he’d be there and said he’d call when he was on the way. He did just that. I said I’d meet him there as I was running home from my office to let him in. When I pulled up he was already at work on the problem. He wasn’t sitting in his van waiting for me; he wasn’t mulling around or on the phone making other arrangements. He was already doing his job. His truck was already unloaded, his assistant was already setting up and gathering the tools they’d need, and the well was already partially disassembled... and I wasn’t even there yet. After a short introduction (as well as to his helper/nephew, Danny), I unlocked the house, and within five minutes the situation was diagnosed and repairs had begun. Bob didn’t stop explaining what he was doing throughout the entire process. Just from his description of what was happening and his actions as he performed them, he left no question as to his expertise, his thoroughness, what needed to be done, what was required and what was optional/recommended, how long it would take, and what it would cost. He pointed out what had been done incorrectly the last time it was “fixed,” and he remedied those things as he went along in his task. Not a moment was wasted (not the least of which was because it was 25 degrees outside). As a result of the way he works, what I envisioned as potentially a five to six hour job, was completed in under two hours: completely, correctly, and meticulously. Small things that others might have overlooked to cut corners were done (e.g. disinfecting the well, adding extra reinforcements of electrical tape at the joints connecting the pump and along the length of the pipe, etc.). As quickly as they showed up, they were gone - the job analyzed, quoted, performed, cleaned up, and paid for in less time than I thought it would take to just evaluate the situation. If there’s a higher accolade to be paid to a reliable and honest tradesman, I don’t know what it is other than to say that I have rarely had the pleasure of dealing with someone like Bob Walter. His demeanor, expertise, and sincerity are obvious. He is a true professional, and I wouldn’t hesitate to call him first and immediately with any plumbing or heating question."

"We could not be happier with the Puronics Hydronex iGen Whole home treatment system and Micromax 7000 drinking water system provided by Orbit Water Solutions. Justin, the marketing rep who sold us the system, was very professional and accommodating. Justin took about an hour to demonstrate a series of tests which reflected to quality of our water which had more chlorine and hardness than we expected. If you have concerns for lead, Orbit standard demonstration does test for it so you will need to have a separate test done. After some negotiation, we were able to settle on a deal which got us the system and financing for the next 10 years. Orbit provides annual maintenance services on the machine and there is a lifetime warranty on parts which really assured us we were making an investment to improve our water. The best part about it is that the system travels with you. For a small fee, Orbit will pack the system up and ship it to your next home if you move which was a big selling point for us. Orbit also threw in a subscription to PureSelects soap for the next 10 years which was a nice add-on. PureSelects provides every kind of soap or cleaning product you could ask for so it will be nice not to have to purchase additional soap products in the near future. Within a couple days, the installation team came out to install the system. They arrived on time but the installation took a little bit longer than expected. Turns out our the installed garbage disposal was too large to fit with the RO unit tank under the sink. Orbit was very accommodating though. Orbit purchased a new garbage disposal and installed it free of charge which I bet many companies would not have done. I highly recommend getting the larger of the under sink tanks for the RO unit. Even with the two gallon tank, my family has used up all the water in the tank. A 1 gallon tank would just not have been enough. The water in our house has been incredible since we installed the system a few months ago. We noticed an immediate impact to our skin and hair after using it and our drinking water certainly tastes better. Best of all, we feel confident in the quality of the water we use throughout the house to keep us safe and our appliances in good condition. We highly recommend the investment in the water treatment systems through Orbit."

"I would like to take a moment to express my utmost satisfaction with Joe, the plumber who recently helped me with the installation of a water heater and other plumbing issues. His exceptional service, reliability, and expertise have left a lasting impression on me. From the very beginning, Joe proved himself to be a true professional. He promptly responded to my initial inquiry and provided clear and concise explanations regarding the installation process and potential plumbing issues that may arise. His knowledge and attention to detail instilled confidence in me. When Joe arrived at my place, he came fully prepared with all the necessary tools and equipment. His punctuality was commendable, and he wasted no time in assessing the situation. Throughout the installation process, he displayed a high level of skill and expertise, ensuring that every step was executed flawlessly. Not only was Joe proficient in his work, but he also showcased exceptional problem-solving skills. When unforeseen challenges arose during the installation, Joe tackled them with confidence and ingenuity. His ability to think on his feet and find effective solutions was truly impressive. Second time we hire Joe is during Christmas last year, When the pipe burst incident occurred, the timing couldn’t have been worse. It was Christmas day, and panic quickly set in as water flooded our place. In this dire situation, Joe was an absolute lifesaver. Despite it being a holiday, he arrived on time, fully equipped and ready to tackle the emergency. And the price je asked for this emergency visit is reasonable. Throughout the process, Joe's professionalism and work ethic were evident. He was respectful of my property, taking care to minimize any disruptions. Furthermore, Joe's friendly and approachable demeanor made the entire experience pleasant. He was courteous and patient, never hesitating to go the extra mile to ensure my satisfaction. Joe proved himself to be a dependable plumber who excels in resolving various plumbing issue. His professionalism, expertise, and commitment to customer service are qualities that make him stand out in the industry. If you are in need of a skilled plumber who will go above and beyond to deliver exceptional results, I wholeheartedly recommend Joe. His dedication and reliability have earned my trust, and I will certainly be seeking his assistance for any future plumbing needs. Thank you, Joe, for your outstanding service and for exceeding my expectations."

"Eric and his team came out gave me an estimate that was very reasonable. The work was done in a timely manner and he worked around my schedule. Both projects are beyond my expectations. This company gets it done. Eric thank you for making this a stress free transition for me. I would recommend E Thomas Home improvement."

"Except for the fact that it took longer than anticipated, I could not be happier with the results and the impeccable servive. Jeff has a dedicated crew that does great work. I did find a few things that I asked to be changed or improved and there was never a problem and no extra charge. In addition, Jeff researched at length to get us the best way to install a fireplace and chimney. This guy is a GEM!"

"John is fantastic to work with and is always prompt with his service. I’ve had him do everything from replacing a grinder pump in our cistern or literally getting a toilet unclogged. I would highly recommend calling him for any plumbing needs you might have."

"Came out at moments notice. Didn't charge me for the service. Great experience. I would recommend them."

"I would not hesitate to call them if I have any type of plumbing issue. He is very capable, courteous and kind. Reasonable priced. I was very lucky to get him to help me."

"The work was completed in a timely and professional manor. I will hire them again for sure !"

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