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"great job"

"Initially, I spoke with a Sales Manager who called me repeatedly after asking for a quote online. After he called so many times, we decided to call him back. I had him on speakerphone and 5 of us were asking questions. We were promised that if we signed up for the service and it did not work, they would come out to re-service as many times as it took to get rid of these mosquitoes. After the initial service delivery, we were asked to wait a week to notice the change and we waited a week and a half. I called today, only to speak to a *Corporate Quality Manager* who advised I could NOT speak with the Sales Manager and that she would be handling my account. She said they would send someone on 9/30; however, if this did not work, they would NOT be coming out again until the Mosquito Season started again, which means, that even if the mosquitoes persist after 9/30, we are on our own and out the nearly $100 we paid for the first month of service. When I tried to tell her that we were promised something different, she kept robotically repeating herself over and over again that she would be handling my account, the Sales Manager made false promises, that the service would not be continued until Mosquito season started again, and that there was no one else that could help because there is NO ONE above her and that she could resend the agreement if I wanted to read it. She said it was fine if we wanted to cancel the service but we would still have the honor of the agreement. No matter how many times I tried to complete a sentence, she would talk over me. I am willing to have them come out to try again tomorrow, but I do not see myself keeping this service with that kind of representation. I would NOT recommend this company to anyone that expects great customer service."

"My experience with Prize Pest Control has been great so far. The woman I spoke with to set up the service was very helpful and answered all of my questions. They were able to come out next day and treat my home. Adrian arrived on time and he was very knowledgeable. He was very respectful and did a good job of helping me understand the whole process of treating my home. The treatment was two days ago so as for now my 5 star rating is for the customer service that i’ve received so far, not for the treatment because it is too soon to tell. But I have not seen any more pests yet so that’s a good sign. Thanks Adrian and Prize Pest Control!"

"Very professional and kind. We have only had 1 treatment but are already seeing many dead bugs."

"This is the worst service I have ever had in my life. The contract that I signed says Hawx pest control company covers 200 insects. They were running a promo for $49 promo for the 1st visit and $50 per month for 11 months (approximately $600). After the first visit, he told me that he didn't cover a German roaches and I would have to pay an extra $800 on top of what I had already agreed to pay--even though roaches were included in the original contract. His name is Chris and he is a manager for Hawx pest control. He wouldn't compromise or help at all. He just said he would refund my money and walked out. "

"It was absolutely funtastic job done very professionally and honestly. I would not even hesitate for a min to recommend them to someone. "