
Serving Lake Jackson, TX and surrounding areas
In business since 1980
Free estimates
Emergency services offered
"I called on March 2nd about 6:30 in the evening for an emergency call to reset the garage door because a roller had come off. The guy arrived about 9:50 p.m. It took him less than 30 minutes which was great. He told me they needed to come back to complete the job to replace all the rollers and we agreed that Saturday was best and he would let the dispatcher know. No one contacted me for that Saturday appointment. I waited a few days and then forgot about it because I was going out of town. When I got back in town a week later, I called and was given an appointment for 9:00 a.m. on the 17th. The person setting the appointment told me it was a firm appointment time. Due to my work schedule, I had a friend come over to my house to give the repairman access to the garage. The repairman didn't show up until NOON. I called to complain to a manager at the company but was put on hold for so long that I hung up. I never spoke to a manager. The cost for this job was $400 which I paid the night of the emergency repair. I paid by check. Had I known what the service would be like, I would have paid by credit card so I could contest the charge and the service. I will not be using this company again. The work product is good but the punctuality and professionalism for the price speaks volumes. Hence, the poor marks."




















































