Get matched with top chimney cap installers and replacers in your area

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."

"They did a great job - highly recommend."

"Very responsive and professional. Provided me with a couple of options to choose from."

"Good. No complaint"

"Amazing! Squeezed us right in, came when he said he would come. Finished the job in the amount of time quoted, and the price was more than fair. Would definitely hire again and strongly recommend"

"Very nice young man, who came out readily and worked effeciently."

"I recently hired Lebron Cleaning Services to deep clean my one-bedroom apartment, and I’m absolutely thrilled with the results! The team was professional and arrived right on time. I was especially impressed by how quickly they got to work. They managed to clean my entire apartment in just one hour, and I couldn’t believe how thorough they were. Every area of my apartment was spotless by the time they were done. One of the highlights was their attention to detail in the kitchen. Not only did they clean all the usual surfaces, but they also took the time to clean inside all of my kitchen appliances, including my air fryer, which I didn’t even think to ask about! They also washed the cloths, which was a nice touch. My kitchen has never looked this good. The bathroom, bedroom, and living areas were also spotless. They did a great job dusting, wiping down every surface, and even went the extra mile by cleaning behind the furniture. The entire apartment smelled fresh but not overly scented, which I really liked. Overall, I’m really impressed by Lebron Cleaning Services. They were efficient, thorough, and clearly took pride in their work. They were able to transform my space in just an hour, and the results were well beyond what I expected. I’ll definitely be calling them again for future cleanings!"

"It's the worst air duct cleaning company. Last week, they came and performed air duct and dryer vents, unfortunately, lot of dust still coming through the system. When j went and checked filter lot of dust piled up on the filter. The person who came up for air duct cleaning told me while leaving, he had cleaned filter, need not replace it for another 2months, but the very next day itself when I went checked lot of dust piled up onto filter."

"I highly recommend Eliene, she has done a wonderful job cleaning our house and we will continue to use her."

"Excellent job on a lot of construction debris in air ducts. Would highly recommend"