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"Came out and gave estimate. Quality products and quality replacement planned."

"New Palestine, IN: After a 15 year old intermittent leak by our den window… 1) Repaired support structure for 1 window (1st floor, center) 2) Added insulation around window perimeter 3) Sealed entire North side with wrap 4) Installed new siding on the entire North side. Tight & Dry! Outstanding, trustworthy and friendly. Wayne May, May Roofing Photos by Connie"

"Excellent job! George was great at explaining everything and responded promptly whenever he was contacted. He worked very well with the insurance adjustor. I was impressed with how rapidly he brought the roof samples and got the work done. He kept me updated every step of the way as to when to expect delivery of the materials and when the roof would be completed. This was a large roof which was replaced in one day, including the cleanup. George returned to check to make sure everything was done properly. I am extremely satisfied with the continuous communication, and the quality and speed of work."

"Great job. Would hire again"

"Josh and his crew were absolutely fantastic! Not only were they quick, the work was flawless-will definitely use them in the future."

"Wholesome business, went ABOVE AND BEYOND for our roofing needs. Indy Rooftops has spent several hours on the phone with my insurance to make sure they pay every dollar owed against the claim. We all know insurance companies can be slime balls in keeping their end of the bargain, but Indy Roof tops has a great legal footing to ensure insurance are held liable for their expenses. They are super easy to work with, communicates easily and clearly via text which is a millennial’s dream for project management. When I do call, they instantly answer the phone no matter the hour- out of this world customer service! 100% recommend, so glad they knocked on our door after a hail storm, would never have known about the work needing done and now we will have a safe home for another 20+ years."

"The roofers were working at a property 1/2 mile away and repeatedly trespassed on my property and took photos of my home, vehicles and property. My children were terrified in the house. I asked them to leave multiple times and they still returned. I went as far as to let the company know and the only response I received was a thumbs up. This company had quoted work at my home but after the experience and lack of respect for a private home owner and a family, I will not do business with them and would NOT recommend. They do not even have the decency to respond to a concerned potential customer."

"I would highly recommend roof it forward. Isaac took care of everything. The workers were polite and considerate"

"On March 18, 2021, a hailstorm hit my roof. I was not aware of this damage until someone suggested that I have it inspected. I contacted my insurance company who sent out an adjuster who contracts with them. This adjuster works in the state of Indiana and was familiar with the regulations in the area. The adjuster inspected the roof and determined that replacement was required. He put together an estimate based on normally used pricing guidelines for roof replacement in the area. After obtaining several contractor quotes, I selected EADS Roofing to do the roof replacement. EADS accepted the estimate from the adjuster, and I signed a contract for that amount plus some skylight repairs and an upgrade to the shingle quality. I was told that EADS would not change the price without issuing a Change Order. In their contract was a clause which did allow them to adjust the price to conform to local regulations. Since the adjuster was familiar with Indiana regulations, I did not see this as an issue. The contract stated that the gutter screens on my buildings would be removed and reinstalled. Funding was included in the contract for this. EADS also told me that they would repair any damage caused by their roofers, though some damage to landscaping was to be expected. I signed the contract with EADS on August 17, 2021. EADS also asked me to sign a release for them to represent me to my insurance company. I declined to sign this release as the insurance company was paying me directly for the claim. Only one Change Order was ever written. This order reduced the contract cost because I had a separate contractor remove and reinstall the lightning protection system on my house. Work began on the roof on September 9, 2021, and was completed September 10, 2021. While the work was going on, I observed the roofers bending the gutter screens out of the way instead of removing them as was in the contract. Upon completion of the work, I noticed that the gutter screens were bent out of place and the bottom edge of the shingles were wavy as a result. Upon closer inspection, I saw that the screens were so mangled that they would not function properly. I contacted EADS and they agreed that the screens would have to be replaced. They told me they would have to check on material and labor availability and get back to me when repairs could be made. I called EADS almost weekly after that. First, I was told labor was not available, then materials were not available, then no response or “I’ll check and get back to you”. In early March 2022, I finally got the EADS Production Manager to come to look at the house. His solution was to go back to the insurance company to see if they would fund the repairs. After some delay, EADS sent a revised estimate to my insurance company on April 5, 2022 (but not to me). When I got the revision from my insurer, I found that EADS had not requested a supplement for the gutter screens, but had rewritten the entire contract, raising the total cost by 69%. I did not see that they sent any written explanation for the increase. By now, the spring tree blossoms were starting to fall. Since I have a lot of trees around my house, gutter screens are essential to keep the gutters working. On May 5, 2022, I told EADS they would not have to repair the gutter screens and to send me a final invoice for the work that was done. I promptly contacted another contractor who replaced my gutter screens within a week at a cost that was 23% of what was in the EADS revised cost. I continued to call EADS weekly to ask them to send a final invoice. After I told my insurer that I was not letting EADS repair the gutter screens, the insurer refused the revised estimate from EADS. EADS then sent another revised cost claiming math errors on the first revision. This second cost showed a 38% increase over the original contract. My insurer negotiated with EADS and got them to agree to remove the costs for the gutter screen work that was not performed. The insurer then approved the cost revision and reimbursed me for the difference. On June 24, 2022, I received a final invoice and work completion notice from EADS. This amounted to a 16% increase over the original contract (which had included the work not performed and the shingle upgrade). EADS has sent me a receipt of my payment."